Published by EL-HARIRI. ENT

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Why should I report an Issue with SurveyTime : make money from surveys | survey = $1?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of EL-HARIRI. ENT to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

SurveyTime Customer Insights

1. It never asks about my PayPal email addressAt first i like this,because it really pays me after i completed the survey.And then last time i answered survey,after i emailed them for not receiving the payment,right away they sent it and i received it.But last night i finished answered the survey and until now they didn't pay.What happened?Its a nice app that actually pays out .

2. Much better off accessing the site via web browser (even when on phone)Terrible apparently I don't complete any surveys I'm pretty sure I have completed a few of them but like most other surviving you barely get started and it wasn't a good match for you for my surveys and I don't even see the place where you're supposed to get gift cards or anything show up on the app like it doesn't load right it is by far one of the worst survey after I've ever taken because it don't even fake it like you're going to make anything like most of them do that's how bad it isIt was bad.

3. A legit app with instant reward/cash transfer to PayPal but waste a lot of time by cancelling the survey when u are almost 50% on it.

4. Too bad and annoying.It's legit and I understand if sometimes it takes long time to complete the survey.

5. DO NOT WASTE YOUR TIME ON THIS APP.I start surveys but in the middle the page comes up error.

6. Ever since I downloaded this app, I have not been able to partake in any survey.

7. They should have a 5 or 10 preliminary questions and if we qualify...we should not be logged out.App would refresh each time I rotate screen.

8. Each refresh discards the existing survey being done.

9. Thank you for this app I'm grateful for it.Cannot get past the initial survey.

10. But sometimes the requirements for certain survey is ridiculous.

11. They keep telling me that there's no survey for me even when they still bring a survey.

Steps to Troubleshoot & Fix SurveyTime Issues

1. Fix SurveyTime Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart SurveyTime: Restarting the app will resolve most errors.
  2. Update the SurveyTime App. Here is how:
    1. On Android goto PlayStore » Search for "SurveyTime" » Open SurveyTime : make money from surveys | survey = $1 » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SurveyTime » click "UPDATE".
  3. Clear SurveyTime : make money from surveys | survey = $1 app cache: Clearing cached data will force your app to retrieve the latest data directly from SurveyTime servers.
    1. On Android, goto Settings » Apps » Select "SurveyTime : make money from surveys | survey = $1" » click Storage » click "Clear Cache".
  4. Check SurveyTime app permissions. If any of these permissions required to use your device's features are disenabled, SurveyTime might not work.
  5. Uninstall and reinstall SurveyTime. If nothing else has worked, completely uninstall SurveyTime then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing SurveyTime not working


2. Fix SurveyTime Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make SurveyTime be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to SurveyTime not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, SurveyTime may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Please delete my account with my email too.

    — by Дубинина Ирина Владимировна 4 months ago

  • I have finished several surveys 7 days ago, but the payment is still in processing

    — by Ivan Pogi 10 months ago

  • I cannot verify email that i used for my account despite trying it several times .. whats the issue ?

    — by Brenda Esther 11 months ago

  • There is payment pending since last one month. please clear it and send me reply as quicly as possible. this is a reminder before this message , a massage send near about ten days ago .

    — by anwari begum 1 year ago

  • Hello I request to delete my account on surveytime the email is jadlsharif@redacted

    — by Jad 1 year ago

  • Hello I'm not receiving anymore surveys! Anymore I don't know if I did something wrong but I'm not receiving it's been a year please could you check my account? Or tell me if I did something wrong or reset it my account email is jadlsharif@redacted

    — by Jad 1 year ago

  • hola no ma cotestado toda via esto y esperado me coteste para saber que pasa comis pago tengo 2 pago pendienter paypal

    — by jose carvajal berrocal 1 year ago

  • no ma llegado 2 pago llevo 5 hora esperado me poner PROCESSING

    — by jose carvajal berrocal 1 year ago

  • 2 hours ago I just did 2 surveys and redeem it through PayPal but have not been payed yet

    — by Cortlyn Guillory 1 year ago

  • I did 2 surveys yesterday freeze and the end and one today I spent a bunch of time to not be credited and for it to freeze site is getting poor

    — by Larry 2 years ago

  • I completed 4 surveys today 29th September 2022 but I have not been paid, why?

    — by Leobroly 2 years ago

  • I've finished a survey but didn't proceed with the order process since when I'm at the withdraw page it seems to be blank. I can't submit my order.

    — by Gb Romblon 2 years ago

  • I'm having an error on claiming my last payment after taking a survey. This is the link: https://surveytime.io/store/632a31a39ea59100547967f4

    — by Guillermo Covita Jr 2 years ago

  • I am having a payment issue. It tells me to confirm the payment, but when I try - I get the grey screen of nothingness. Can you please help?

    — by Catherine Mutford 2 years ago

  • Hi I would like to delete my account or start my account all over again since I've Answered some surveys incorrectly.

    — by Keneilwe 2 years ago

  • can not log in into my account

    — by reynante r lising 2 years ago

  • I didnt have receive my PayPal money to Rockeralycos@redacted

    — by María Hernández 2 years ago

  • I didnt have receive my.paypal money

    — by María Hernández 2 years ago

  • I would like yall to delete my account and cancel the pending 1 cent in my PayPal thanks its just not for me thanks

    — by Mairiam clonch 2 years ago

  • Where is my survey? And where is my $1 reward? is my mobile verified now?
    peter marklund <peter.marklund45@redacted>
    ons 9 mars 12:00
    Where is my survey? And where is my $1 reward? Is my mobile verified now?

    What's happening?

    peter marklund

    I may not get anything info on this and subjekt?!

    peter.marklund45@redacted

    remove my accound please or fix my accound so my get dollars from it or sms to my mobile....

    — by peter marklund 2 years ago

  • my not get money from surveys 1 after register on SurveyTime.io get me 1 dollar please?

    — by peter marklund 2 years ago

  • اريد الفاء الاشتراك لعدم امتلاكى لوقت كاف للاستخدام

    — by روان السيد فتحى المغازى 2 years ago

  • My commission is reducing I had $5 within 2 minutes I get $1 what wrong why are you reducing my commission

    — by Wellington muthuri 3 years ago

  • Please delete my account!

    — by George Gabriel 3 years ago

  • please I want to delete my account on survey time associated with the email (kimgraeve90@redacted)

    — by Kim Graeve 3 years ago