Contact ITW Balance 4 SSI / SSD Customer Service

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1. Here's how to get it back: On Google Play --> Go to My Apps & Games (Should be on left hand side, this is where you'll find a history of all the apps & games you've ever download) --> Click on Library --> Scroll down to Direct Express --> Click Install! Hope this helps, Good luck!I can't log in here either.

2. Errors need to be fixed so i can continue to use it.I got a new phone and can't get the Direct Express app I had with the green box with DX on my new phone because it's not available.

3. All I want is the correct app that will let me check my card's balance it starts with a '5332' number nothing will work for me.

4. My app has locked me out and I am missing $199.98 I cannot a loss of 1/3 of check!!I've used this app for many years and loved it but now since its update I can't get through the sign in page.

5. Done.Using my name from my Direct Express card.

6. Alright people, some of us are here by mistake, because the Direct Express app that we were used to, is not available.

7. Anyone else having problems with their 5332 cards?The info I put in 3 different times , personal info.

8. I try to log in, it doesnt recognise my email or phone number.

9. I am sent to a page that is computer language, I have tried to follow the links you give, they do not work.

10. I get so frustrated trying to get everything entered by phone I can't even get my balance by phone.

11. When I try to Create a new account it tells me to log in as"already account in that name" and it sends me to log in.

1. Fix ITW Balance 4 SSI / SSD Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart ITW Balance 4 SSI / SSD: Restarting the app will resolve most errors.
2. Update the ITW Balance 4 SSI / SSD App. Here is how:
   1. On Android goto PlayStore » Search for "ITW Balance 4 SSI / SSD" » Open ITW Balance 4 SSI / SSD » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ITW Balance 4 SSI / SSD » click "UPDATE".
3. Clear ITW Balance 4 SSI / SSD app cache: Clearing cached data will force your app to retrieve the latest data directly from ITW Balance 4 SSI / SSD servers.
   1. On Android, goto Settings » Apps » Select "ITW Balance 4 SSI / SSD" » click Storage » click "Clear Cache".
4. Check ITW Balance 4 SSI / SSD app permissions. If any of these permissions required to use your device's features are disenabled, ITW Balance 4 SSI / SSD might not work.
5. Uninstall and reinstall ITW Balance 4 SSI / SSD. If nothing else has worked, completely uninstall ITW Balance 4 SSI / SSD then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing ITW Balance 4 SSI / SSD not working

2. Fix ITW Balance 4 SSI / SSD Server issues & Internet Connection

1. Check network connection: An unstable Internet will make ITW Balance 4 SSI / SSD be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to ITW Balance 4 SSI / SSD not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, ITW Balance 4 SSI / SSD may not be able to connect to the Internet when running in the background.