Published by Paris Aéroport on Sep 20, 2024

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Why should I report an Issue with Paris Aéroport – Official App?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Paris Aéroport to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Paris Aéroport – Official App

1. Information about airlines serving a particular city or country. • Customer account: create and manage your customer account, favourite flights, airlines, and services, pin your preferred flight to the home page. • Reservation and payment of parking with price comparison as well as reservation of other services, such as hotels, flights, car hire, etc. • Search for shops, bars and restaurants by filtering the search list by type and brand logo.

2. Direct access to our marketplace extime. • Directions: information on how to access airports, interactive maps of terminals. • Services available in terminals, practical information, procedures, news, etc. • Loyalty programm: join the loyalty programm and access your rewards account to track the points you have earned, and view the benefits and reductions possible depending on status, etc.

3. Paris Aéroport is the Paris Aéroport company’s application for Android mobiles. • Schedules and airlines: flight schedules for arrivals and departures, flight-sharing by e-mail, real time notifications of changes in flight status, alerts in the case of unusual events.

4. Languages available: French, English, Spanish, Russian, Simplified Chinese, Japanese, Korean, German, Brazilian Portuguese, and Italian.

5. Certain features are only available in French and English.

Paris Aéroport Customer Insights

1. an airport application is supposed to give information about flights arrivals and departures but this one seems to give everything but info about flight make the app crashes very usefull i am sure that if i go to book a flight it will work (money collecting) will use flightradar or else app removed it as fast as i installed itPoor accessibility to the information, not possible to find where airline help desks are located as well as updates about flights.

2. Payment took so long...Missing information like Electrical charge zone - Booking - to get a special offer (pqrking or charging zone) for the membersThe map is unusable, it is very slow and doesn't allow easy and convenient access to relevant information.

3. Il have to resort to using the PDF maps from the ADP airport.Very pretty, but important things like car hire locations are not shown.

4. If I search using access then car rental it merely introduces me to Mr fly to book a new car hire.

5. tried three times to see dlight information using different options in the app.

6. I would put 0 score out of 5.I'm a frequent flyer and subscribed to this application to benefit from high-speed WiFi at Paris Orly.

7. Why?Tried to book services for Friday April 5.. kept showing as the 6th in the cart.

8. The only item in Transport is a service station (petrol station/gas station).

9. Limited useif i could i will give 0 but the system doesn't allow it.

10. There is only one in the "universe" of car hire and it seems to be a taxi.

11. Whatever I look at when I click on map it takes me to an overview of CDG and Orly! Not to the actual location.

Steps to Troubleshoot & Fix Paris Aéroport Issues

1. Fix Paris Aéroport Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Paris Aéroport: Restarting the app will resolve most errors.
  2. Update the Paris Aéroport App. Here is how:
    1. On Android goto PlayStore » Search for "Paris Aéroport" » Open Paris Aéroport – Official App » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Paris Aéroport » click "UPDATE".
  3. Clear Paris Aéroport – Official App app cache: Clearing cached data will force your app to retrieve the latest data directly from Paris Aéroport servers.
    1. On Android, goto Settings » Apps » Select "Paris Aéroport – Official App" » click Storage » click "Clear Cache".
  4. Check Paris Aéroport app permissions. If any of these permissions required to use your device's features are disenabled, Paris Aéroport might not work.
  5. Uninstall and reinstall Paris Aéroport. If nothing else has worked, completely uninstall Paris Aéroport then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Paris Aéroport not working


2. Fix Paris Aéroport Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Paris Aéroport be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Paris Aéroport not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Paris Aéroport may not be able to connect to the Internet when running in the background.

Reported Issues