Contact ParisGo Customer Service

Why should I report an Issue with ParisGo?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Jean-Matthieu DECHRISTÉ to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Excellent app,I really appreciate your good work.it really help when in need, continue your good workLife saver after ratp's horrendous new application, Alors tres tres bon !!Very helpful This app should be rate 5starI love it this serviceIt is not working More.GoodExcellente application simple et efficace.

2. But i have request please improve some option on bus option because it is not showing Ozoir-la-Ferrière to torcy and aeroport Cdg 2 .Since I downloaded ParisGo,I don't miss my train or bus anymore.

3. Pas besoin de galérer plusieurs minutes sur l'appli RATP/SNCF pour trouver les horaires.

4. It is very helpful and good work on app.

1. Fix ParisGo Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart ParisGo: Restarting the app will resolve most errors.
2. Update the ParisGo App. Here is how:
   1. On Android goto PlayStore » Search for "ParisGo" » Open ParisGo » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ParisGo » click "UPDATE".
3. Clear ParisGo app cache: Clearing cached data will force your app to retrieve the latest data directly from ParisGo servers.
   1. On Android, goto Settings » Apps » Select "ParisGo" » click Storage » click "Clear Cache".
4. Check ParisGo app permissions. If any of these permissions required to use your device's features are disenabled, ParisGo might not work.
5. Uninstall and reinstall ParisGo. If nothing else has worked, completely uninstall ParisGo then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing ParisGo not working

2. Fix ParisGo Server issues & Internet Connection

1. Check network connection: An unstable Internet will make ParisGo be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to ParisGo not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, ParisGo may not be able to connect to the Internet when running in the background.