Contact Go Metro LACMTA Official App Customer Service

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1. It's easier to determine which stop to head to.The app doesn't show any arrival times for buses and the metro rail system anywhere.

2. At launch, The map opens cropped-in so tightly you always get an error message that reads "there are no stops in your area." I spent months thinking the app was abandoned, until I found instructions that were equally unintuitive.

3. She said I should call metro for another route.Very useful for finding nearby stops, and immediate bus schedules.

4. Seems like projected times are just suggestions the bus drivers cannot keep up with due to traffic or what have you.Terrible. Route planning simply doesn't work.

5. It's pretty much useless...uninstallThis version of the app is worthless for estimating arrival time of buses.

6. Some partner buses stop running at certain times the app does not mention this it continues to show they run at the times they do not.

7. After using this app for a few weeks I have still yet to see an accurate time estimate for the buses.

8. If I could give this app less than one star for the broken state that it is currently in I would, with less going to how abhorrent the app developer's are with support.Highly inaccurate time tables.

9. Best if used in conjunction with the LA Metro Transit Tracker.After the July 2020 update the app just will not load and crashes on start.

10. There are duplicate stops for either side of the street with no way of being able to distinguish the difference.

11. Major gripe is that it doesn't seem to let me favorite stops on the map itself.

1. Fix Go Metro LACMTA Official App Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Go Metro LACMTA Official App: Restarting the app will resolve most errors.
2. Update the Go Metro LACMTA Official App App. Here is how:
   1. On Android goto PlayStore » Search for "Go Metro LACMTA Official App" » Open Go Metro LACMTA Official App » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Go Metro LACMTA Official App » click "UPDATE".
3. Clear Go Metro LACMTA Official App app cache: Clearing cached data will force your app to retrieve the latest data directly from Go Metro LACMTA Official App servers.
   1. On Android, goto Settings » Apps » Select "Go Metro LACMTA Official App" » click Storage » click "Clear Cache".
4. Check Go Metro LACMTA Official App app permissions. If any of these permissions required to use your device's features are disenabled, Go Metro LACMTA Official App might not work.
5. Uninstall and reinstall Go Metro LACMTA Official App. If nothing else has worked, completely uninstall Go Metro LACMTA Official App then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Go Metro LACMTA Official App not working

2. Fix Go Metro LACMTA Official App Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Go Metro LACMTA Official App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Go Metro LACMTA Official App not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Go Metro LACMTA Official App may not be able to connect to the Internet when running in the background.