Contact Metro 01 (Paris) Customer Service

Why chat with our AI Metro 01 (Paris) Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Metro 01 (Paris).
3. Skip support wait times and emailing back and forth. Get help immediately.

1. Même offline elle vous calcule avec perfection vos itinéraires en croisant Métro, bus, Trans, RER, etc.I don't know what I would have became without this app! Absolutely wonderful!! Je ne sais pas ce que je serai devenu sans cette appli! Absolument géniale !!Perfect app! The RATP should hire you as an example.

2. Made my stay in Paris so much better.Without doubt the best app I've ever downloaded.Easy to use,good clear information a lifesaver if your using the Paris metro system.I have been using this app for some years.

3. Unfortunately it looks like the developer has given up on it as it has not been updated since 2016The ultimate way to learn your way through the metro lines in Paris.

4. A must-have!This app has kept me from getting lost on several ocassions ever since I first downloaded it in 2013.

5. Thank you for providing a tool that makes traveling in Paris easier.

6. Great app to have on phone when visiting Paris.

7. You can use it offline and keeps you from getting lost.

8. It's taken all the pain out of finding the best means of getting about.

9. The new improvements look great :-).I recommend this app to everyone.

10. Smart fellow!C'est l'application parfaite.

11. It's just perfect.

1. Fix Metro 01 (Paris) Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Metro 01 (Paris): Restarting the app will resolve most errors.
2. Update the Metro 01 (Paris) App. Here is how:
   1. On Android goto PlayStore » Search for "Metro 01 (Paris)" » Open Metro 01 (Paris) » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Metro 01 (Paris) » click "UPDATE".
3. Clear Metro 01 (Paris) app cache: Clearing cached data will force your app to retrieve the latest data directly from Metro 01 (Paris) servers.
   1. On Android, goto Settings » Apps » Select "Metro 01 (Paris)" » click Storage » click "Clear Cache".
4. Check Metro 01 (Paris) app permissions. If any of these permissions required to use your device's features are disenabled, Metro 01 (Paris) might not work.
5. Uninstall and reinstall Metro 01 (Paris). If nothing else has worked, completely uninstall Metro 01 (Paris) then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Metro 01 (Paris) not working

2. Fix Metro 01 (Paris) Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Metro 01 (Paris) be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Metro 01 (Paris) not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Metro 01 (Paris) may not be able to connect to the Internet when running in the background.