Published by Ecom Software

Report an issue with FitFeet.
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Why should I report an Issue with FitFeet - Scan foot and choose?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Ecom Software to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact FitFeet - Scan foot and choose image 1 contact FitFeet - Scan foot and choose image 2

FitFeet Customer Insights

1. Real problem is that it doesn't seem to take any notice of the foot width.

2. My feet are longer than a sheet of a4! Completely confused it so I had to enter my own measurements.

3. This is a big issue for me and I wanted good advice.Couldn't get it to work at all.

4. Probably works for people with small feet.

Steps to Troubleshoot & Fix FitFeet Issues

1. Fix FitFeet Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart FitFeet: Restarting the app will resolve most errors.
  2. Update the FitFeet App. Here is how:
    1. On Android goto PlayStore » Search for "FitFeet" » Open FitFeet - Scan foot and choose » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for FitFeet » click "UPDATE".
  3. Clear FitFeet - Scan foot and choose app cache: Clearing cached data will force your app to retrieve the latest data directly from FitFeet servers.
    1. On Android, goto Settings » Apps » Select "FitFeet - Scan foot and choose" » click Storage » click "Clear Cache".
  4. Check FitFeet app permissions. If any of these permissions required to use your device's features are disenabled, FitFeet might not work.
  5. Uninstall and reinstall FitFeet. If nothing else has worked, completely uninstall FitFeet then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing FitFeet not working


2. Fix FitFeet Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make FitFeet be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to FitFeet not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, FitFeet may not be able to connect to the Internet when running in the background.

Reported Issues