Published by Fischer Sports GmbH on Sep 20, 2023

Report an issue with FISCHER Scan-Fit.
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Why should I report an Issue with FISCHER Scan-Fit?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Fischer Sports GmbH to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact FISCHER Scan-Fit image 1 contact FISCHER Scan-Fit image 2

FISCHER Scan-Fit Customer Insights

1. I imagine that the only reason it exists is to get our email addresses for the purpose of direct marketing.Utter rubbish! After the scan, which worked on second attempt, you are presented with the measurements of your feet but there is no indication of which shoes or which size you should choose.

2. Am not sure what the purpose really is, other than to, perhaps, amass 1000s of pictures of bare feet for nefarious (undoubtedly) purposes.The scanning works very well, but what is not so good is there's no way to link the extra information you get about foot width and volume to actual footwear.

3. Boot size recommendations don't work so basically they scan your feet for their database and nothing else If you try to log into your account you just get error messages.

4. The app does not recommend which shoe size I should choose based on the measurements.

5. I have Fischer RCS Classic size 45, they fit great and I couldn't go smaller, but the app recommends size 43.

6. How does this help me? Perhaps there is a bug on the website because after logging in by using the incorrectly named link "ALREADY AN ACCOUNT" you're stuck there, no suggestion or anything.

7. I have tried it six times and after going through the whole scanning process and each scan saying "success" it processes and then says scan failed.

8. Charlie at the BootdoctorsIt scanned my feet, but does nothing with the measurements.

9. i was skeptical about ability to measure my foot but it came back with exactly the size i expected.

10. It doesn't recommend a size.

11. we'll see if the Fischer boots fit at that size.

Steps to Troubleshoot & Fix FISCHER Scan-Fit Issues

1. Fix FISCHER Scan-Fit Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart FISCHER Scan-Fit: Restarting the app will resolve most errors.
  2. Update the FISCHER Scan-Fit App. Here is how:
    1. On Android goto PlayStore » Search for "FISCHER Scan-Fit" » Open FISCHER Scan-Fit » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for FISCHER Scan-Fit » click "UPDATE".
  3. Clear FISCHER Scan-Fit app cache: Clearing cached data will force your app to retrieve the latest data directly from FISCHER Scan-Fit servers.
    1. On Android, goto Settings » Apps » Select "FISCHER Scan-Fit" » click Storage » click "Clear Cache".
  4. Check FISCHER Scan-Fit app permissions. If any of these permissions required to use your device's features are disenabled, FISCHER Scan-Fit might not work.
  5. Uninstall and reinstall FISCHER Scan-Fit. If nothing else has worked, completely uninstall FISCHER Scan-Fit then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing FISCHER Scan-Fit not working


2. Fix FISCHER Scan-Fit Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make FISCHER Scan-Fit be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to FISCHER Scan-Fit not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, FISCHER Scan-Fit may not be able to connect to the Internet when running in the background.

Reported Issues