Published by Foot Locker App Development

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Why should I report an Issue with Footaction: Shop Sneakers, Find Your Style?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Foot Locker App Development to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Footaction Customer Insights

1. The call center has an answering machine redirecting you to send an email to customer service... well good luck with that! Like I said its been a week and no response!!! Uninstalling the app and never purchasing from this chain again, I'm extremely disappointed, dissatisfied and frustrated.It was the worst app I've ever encountered to this day! It freezes up repeatedly.

2. It doesn't work when it's time to check raffles (which is the only time you need it to work) and customer service doesn't answer when you call them.

3. Super annoying!!! I've received serval updates hoping that it would get fixed but not yet⏳Bad customer service and no email response.

4. Really frustrated.Be aware that if the Flx App doesn't give you the reward points from your purchase, you have 1 week to claim them or they are forfeited.

5. The same goes for all footlocker associated stores' apps (footlocker, footaction and champs)This app was working fine until recent update(On Android).

6. Also the app doesn't accept discount codes when entered, but they're accepted if you shop on footaction's website.

7. also everything is out of stock, and it tells you last minute! beyond annoying!!!!!This app along with the Footlocker and Champs apps are super glitchy.

8. All around bad experience!App doesn't load earned reward coupons following purchases anymore.

9. Customers have to call customer service to have the reward emailed.

10. The the shop portion at load up reads error practically all the time and it's constantly logging me out, forcing me to exit the app and come back.

11. I recently returned an order , it has been a full week since the tracking shows that they have received my return and no one has replied to any of my emails.

Steps to Troubleshoot & Fix Footaction Issues

1. Fix Footaction Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Footaction: Restarting the app will resolve most errors.
  2. Update the Footaction App. Here is how:
    1. On Android goto PlayStore » Search for "Footaction" » Open Footaction: Shop Sneakers, Find Your Style » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Footaction » click "UPDATE".
  3. Clear Footaction: Shop Sneakers, Find Your Style app cache: Clearing cached data will force your app to retrieve the latest data directly from Footaction servers.
    1. On Android, goto Settings » Apps » Select "Footaction: Shop Sneakers, Find Your Style" » click Storage » click "Clear Cache".
  4. Check Footaction app permissions. If any of these permissions required to use your device's features are disenabled, Footaction might not work.
  5. Uninstall and reinstall Footaction. If nothing else has worked, completely uninstall Footaction then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Footaction not working


2. Fix Footaction Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Footaction be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Footaction not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Footaction may not be able to connect to the Internet when running in the background.

Reported Issues

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