Published by Rucksack Mobile App Development on Jul 24, 2024

Report an issue with Barcode Scanner.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Barcode Scanner for Amazon?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Rucksack Mobile App Development to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Barcode Scanner Customer Insights

1. Being able to immediately go to the Amazon reviews is also a huge plus!This app is amazing I have already saved money on purchasing several products, once you go elsewhere to find something before buying check out the price with this app and be prepared to save money I have since paid for the app (AUD) as I am that impressed! A request please, could you consider adding a image scaner for items you are looking for I was looking for a 6 plug WIDE Spaced power board for plugging some of my external hard drives into I kept getting wrong resultsI've only used this on one outing so far, however it worked rather well.

2. Since my current project is mostly books, the built-in product recognition tool on the Amazon app is getting me to a sale price estimate a little faster.

3. I'd recommend if anyone out there is looking for an app that can scan the barcodes and give you the information on amazon, ebay, and Walmart.

4. You see what you think is a bargain, scan with this app and find (sometimes) that the item is cheaper on Amazon.

5. It's great for price checking making sure I'm getting the Best Buy.Multiple ads pop up after every scan and lock up your phone.

6. But when I did, after every single scan even if it doesn't know what the item is, which it often doesn't, you can add so forget this thing... Like like for real you'll dank me if you just skip this app....AWESOME .

7. Terrible.This app has helped me quickly sort through a 20-year backlog of books to find which could be donated and which perhaps could be listed for sale online.

8. And Amazon will automatically open and open right to the page of the product that it has for sale.

9. I shall return to the old method of looking the item up on a browser as the appalling amount of ads now on the app slows up the process.

10. Uninstalled.I'm brand new to using the app, but I absolutely love it, so far!!! What makes it extra special is that it scans quietly and quickly, and after you're done viewing what you need, you can delete that entry.

11. But why would I purchase something that is so annoying just to try out? You don't need that many ads.I downloaded this app, no ads, some years ago and I must confess it has saved me money.

Steps to Troubleshoot & Fix Barcode Scanner Issues

1. Fix Barcode Scanner Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Barcode Scanner: Restarting the app will resolve most errors.
  2. Update the Barcode Scanner App. Here is how:
    1. On Android goto PlayStore » Search for "Barcode Scanner" » Open Barcode Scanner for Amazon » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Barcode Scanner » click "UPDATE".
  3. Clear Barcode Scanner for Amazon app cache: Clearing cached data will force your app to retrieve the latest data directly from Barcode Scanner servers.
    1. On Android, goto Settings » Apps » Select "Barcode Scanner for Amazon" » click Storage » click "Clear Cache".
  4. Check Barcode Scanner app permissions. If any of these permissions required to use your device's features are disenabled, Barcode Scanner might not work.
  5. Uninstall and reinstall Barcode Scanner. If nothing else has worked, completely uninstall Barcode Scanner then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Barcode Scanner not working


2. Fix Barcode Scanner Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Barcode Scanner be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Barcode Scanner not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Barcode Scanner may not be able to connect to the Internet when running in the background.

Reported Issues