Contact Carrefour Scan & Go Customer Service

Why should I report an Issue with Carrefour Scan & Go?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Carrefour Mobile to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. 4 estrelas pois algumas vezes não leu o código de barras direito, mostrando o preço errado.App ótimo mas parou de funcionar ao atualizar para o Android PieNo momento de finalizar o pagamento ele exibe mensagem de que nao foi possivel finalizar a compra e pede para passar no caixa normal.Excelente experiência e funcionamento.

2. Processo de escanear é facil, tudo muito intuitivo e principalmente funcionários treinados na loja.

3. Lixo de app QuE NAAO FUNCIONARápido e descomplicado.

4. Parabéns!App excelente.

1. Fix Carrefour Scan & Go Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Carrefour Scan & Go: Restarting the app will resolve most errors.
2. Update the Carrefour Scan & Go App. Here is how:
   1. On Android goto PlayStore » Search for "Carrefour Scan & Go" » Open Carrefour Scan & Go » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Carrefour Scan & Go » click "UPDATE".
3. Clear Carrefour Scan & Go app cache: Clearing cached data will force your app to retrieve the latest data directly from Carrefour Scan & Go servers.
   1. On Android, goto Settings » Apps » Select "Carrefour Scan & Go" » click Storage » click "Clear Cache".
4. Check Carrefour Scan & Go app permissions. If any of these permissions required to use your device's features are disenabled, Carrefour Scan & Go might not work.
5. Uninstall and reinstall Carrefour Scan & Go. If nothing else has worked, completely uninstall Carrefour Scan & Go then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Carrefour Scan & Go not working

2. Fix Carrefour Scan & Go Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Carrefour Scan & Go be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Carrefour Scan & Go not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Carrefour Scan & Go may not be able to connect to the Internet when running in the background.