contact Fastic Fasting App & Intermittent Fasting Tracker

Contact Fastic Fasting App & Intermittent Fasting Tracker

App by Fastic GmbH

Report an issue with Fastic Fasting App Intermittent Fasting Tracker.
Send the customer service your feedback so they can fix your issue asap.

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Why should I report an Issue with Fastic Fasting App & Intermittent Fasting Tracker?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Fastic GmbH to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Fastic Fasting App & Intermittent Fasting Tracker Features and Description

Fastic App – Get fit with intermittent fasting! Achieve your personal weight goals with the best app available on intermittent fasting. Start your journey towards a healthy and self-determined life with this free Fastic App! Follow popular fasting methods like 16:8 and become a fasting pro in no time with Fastic! 😎 Start with intermittent fasting - free of charge! 🎉 Simple fasting timer offering 12 different fasting plans. 🎉 BODYSTATUS - Find out what happens in your body when fasting 🎉 No registration required to start with intermittent fasting 🎉 Helpful water tracker – to ensure you stay hydrated while fasting 🎉 Constant development of the app - with us you are always up to date. 🎉 No irritating ads. 🤝 Become part of the Fastic+ community and achieve your goals even faster. 🥇 Guided program - reach your goals faster than ever 🥇 Daily schedule that adapts to your needs 🥇 Nutrition plans with over 400 super delicious & healthy recipes 🥇 In-house Academy - teaches you everything you need to know to integrate intermittent fasting into your life 🥇 Get exciting and self-reflective statistics 🥇 Track your eating habits - The new way of self-analysis ⏰ Intermittent fasting with the Fastic App - Just the right thing for YOU! • Lose weight & feel good • Improve your health drastically • Learn to consciously maintain a balanced diet • No tedious calorie counting • No yo-yo effect • Great for athletes - muscle building has never been so easy YOU too can benefit from the positive long-term effects of intermittent fasting! • Boost your immune system - Become stronger than ever • Reach your ideal weight while sleeping - Lose up to 6 kilos per month • Live in perfect harmony – Intermittent fasting connects body, mind & soul • Tap into the power of nature – Let your cells perform miracles • Live longer & look better - Activate your natural anti-aging potential 🚀 Individual fasting times, offering 12 different intermittent fasting plans ✅ Starter - 12:12 / 13:11 / 14:10 / 15:9 ✅ Advanced - 16/8 / 17:7 / 18:6 / 19:5 ✅ Professionals - 20:4 / 21:3 / 22:2 / 23:1 ⏰ How intermittent fasting works: Discover with Fastic how intermittent fasting works, which methods are available, and what to focus on. Avoid mistakes, the yo-yo effect and having to count calories. What are you waiting for? Download the free fasting app now and start your journey towards a new and self-determined life. Studies on intermittent fasting: Fastic Plus 3-In-3-Guarantee: Intermittent fasting is a change in eating habits. It is not suitable for pregnant/nursing women, children under 18 years of age or people with diagnosed eating disorders. Consult your doctor or health care professional. *Individual results may vary, and testimonials are not claimed to represent typical results.

contact Fastic Fasting App & Intermittent Fasting Tracker image 2   contact Fastic Fasting App & Intermittent Fasting Tracker image 2

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I changed my mobile phone and i cannot access my fastic app. I need to sign up again and avail subscription

    — by Honey A Maraña on Jan 13 2022

  • I would like my $42.09 I tried to cancel this subscription several times. Can I please have my money back?

    — by Jeneen Henson on Jan 03 2022

  • Please send confirmation of this cancellation. Thank you!

    — by Sheri on Dec 29 2021

  • Did not know that i have been charged for fastic all these months till today. I tried it for a couple weeks..didnt work for me..
    I cancelled it today but would really like to get a refund for all that i have paid.

    — by perle menashe on Dec 29 2021

  • I am still being charged for an app I canceled and deleted a long time ago. I am also requesting a refund. This is poor customer service and a disappointment in a company that I’m sure means to help people with their individual wellness.

    — by Sheri on Dec 29 2021

  • It is impossible to get any customer service. I canceled this subscription at least a year ago! I’m still getting billed and Now I get an error report every time I click to cancel!

    — by Sheri on Dec 29 2021

  • Unfortunately I suffered a heart attack 2 weeks ago so now under medical dietary advice and have to stick to a different diet. Can you please cancel my subscription and refund my money.

    — by Annie on Dec 09 2021

  • I would like to cancel my fastic thank u

    — by Michaela Gasser on Nov 21 2021

  • I think my app is already reset what can I do would you help me

    — by Rahwa Goitom on Nov 15 2021

  • Can you refund my money please.
    I just subscribed it few hours ago..if i cancel my subscription ,will you be able to return my money.

    — by Simran Mundi on Nov 10 2021

  • I paid for three months of the Fastic app and now don’t have access to it??? Can someone help me with this please

    — by Karen Robertson on Nov 05 2021

  • Hello there,

    I was reviewing the Fastic app which I thought it was a free trial & did not sign up for an 8 month subscription, however I have had $199.99 AUD on 16th September 2021 charged to my PayPal transaction no. 3MT88429FP775883B

    I have not even used the app at all, I just downloaded it but never used it.
    Please refund me as soon as possible. There is no way I can afford this with a family and loss of income in the pandemic.

    Joanna Berenyi

    — by Joanna Berenyi on Oct 08 2021

  • I was reviewing the app & did not sign up for an 8 month subscription, it was a free trial & I have had $199.99 charged to my PayPal!
    I have not even used the app at all, I just downloaded it but never used it. I need a refund, this is a scam!

    — by Joanna Berenyi on Oct 08 2021

  • Fastic is double counting the steps from my Heath app. Maybe it doesn’t matter but it’s weird. Is there a fix?

    — by Peggy on Sep 26 2021

  • This app doesn't work for me. Please cancel my Fastic acct. And refund my money. Thank You

    — by Beverly Sipp on Sep 20 2021

  • I have bought the 3 month app but it not registered my details so the app doesn’t recognise me . Can you send me instructions on how to register.

    — by Amanda on Sep 02 2021

  • Hi,

    I have sent 2 emails to support unsubscribing before the second payment, but the payment was conducted anyway. I would like please to unsubscribe and get a reimbursement of this second payment if it's possible.

    Thank you for your understanding and taking account of this email.

    Best regards,


    — by Adil Halouane on Aug 29 2021

  • Please subscription

    — by Tammy Waters on Aug 29 2021

  • Please subscription

    — by Tammy Waters on Aug 29 2021

  • Trying look for movie

    — by Camilla L Speed on Aug 21 2021

  • I joined Fastic from a facebook add and am told I will be charged 144 in two weeks for 6 months. I was instructed to download the app on my phone and did and when I selected Fastic plus, it charged me $99 (nzd). That has gone out from my account under the title googlefast. I need to know if I am now going to be charged the $144 as well in two weeks time. If I am, it appears that I am being charged twice for the same product? I am happy to have it on my phone, but would not use it on the laptop - am I able to cancel the $144 and just keep the app on my phone where I have already been charged $99. It is a very confusing system and I am fretting about it. I have emailed over the weekend and not heard back. Please get back to me, I need this answered. Trying to fast as well as worry about money is not making me a happy chicken.

    — by Rachel More on Aug 17 2021

  • Please cancel my subscription. I was charged today and I have been trying to cancel for a week.

    — by Jody Espeut on Aug 05 2021

  • Hello
    I accidentally purchased the annual subscription for $99.99 and I cancelled the subscription right away. Now I would like to request you to refund my payment.

    — by Sonu Pun on Aug 04 2021

  • Please cancel subscription receipt 2613-1147
    invoice number 7AB9F0C3-17066 trial period Jul26-Aug 9 I have tried to follow the directions to cancel and they did not work for me. Please stop this subscription and confirm to me that it has been cancelled.
    Mary Gemberling
    [email protected]

    — by Mary on Aug 02 2021

  • Subscription cancellation request

    — by Dianne mccrea on Aug 01 2021

  • Cancel now..Take out no more money from my account!!!!

    — by Corina hahn on Jul 30 2021

  • Dear sir/madam,

    I would like you to cancel my subscription of the account [email protected] because i cannot do ot myself. I don't want to be charged again.
    Thank you
    Tsiachti Athena

    — by Athena on Jul 27 2021

  • I have cancelled my subscription twice and you charged me again today. PLEASE cancel my subscription and refund my current payment. I used your app about 2 weeks. It’s a good app, I just didn’t have time to utilize it so I cancelled it. Not sure why I was charged again. Thanks.

    — by Katherine Heinz on Jul 25 2021

  • I accidentally purchased the annual subscription for £69 thinking that it will take weekly payments of £1.29 instead of the full amount in on go. I cancelled the subscription right away when I realised. However I don’t know how I can prevent the money being taken out of my account. Pls help

    — by Muna on Jul 24 2021

  • Please cancel subscription

    — by Georgina Naude on Jul 19 2021

  • this is all bull crap! cancel my subscription now!! i have emailed fastic numerous times and still no response. i don’t want my card charged for something i don’t even use.

    — by Natalie Simmons on Jul 19 2021

  • Hi to whom it concerns,

    I have cancelled my subscription for the plus membership the day after I signed up. I’m inquiring how long till I receive my refund for it? Thank you. Enjoy your day.

    — by Christine MacIntyre on Jul 18 2021

  • I have paid for the extra on Fastic yet I not recognised and being asked for money again. I can only access the free stuff.

    — by Jen on Jul 18 2021

  • I can not see my buddies data. But they can see some of my data. Although they can not see my fasting and feasting times. Which is the only reason I use this app. I downloaded and paid for the plus version thinking that would resolve my issue....but it not not. Which means now I am paying for something I don't want. How can I see my buddies info to stay and keep them motivated????????

    — by Tania LaVon Coats on Jul 17 2021

  • Hello I was falsely advertised, it said 0.74p a week but have taken the full amount that it would amount to for the whole year, I need this refund as soon as possible.

    — by Holly Powell on Jul 17 2021

  • I paid for a yearly subscription this morning for FasticPlus. I tried to access my account that I set up on IPhone on my Ipad because the fonts are larger and it wants to charge me again as if I have no Plus subscription and is doing the same thing now when I go back to the IPhone to try to access Plus. I’ve already paid and have sn existing subscription for Plus that no device allows me to access without asking me to pay for a second subscription. This is nuts!
    My phone is 1 (205) 227-8675 if you wish to call or text a resolution. Otherwise I’ll have to cancel the plus subscription due to it not working.

    — by Kathleen Smith on Jul 16 2021

  • Hi- I was reviewing your app and some how managed to subscribe, this was not intentional, I thought this was a free app. Money has been debited from my account, I would like to request a refund, I did not intend to purchase a 3 month subscription. I do not agree to this purchase. Thank you

    — by Melissa vanzandt on Jul 16 2021

  • I don’t want to cancel. I want the subscription I bought to work on my app!

    — by Jasmine Smith on Jul 15 2021

  • I bought Fastic plus and my app will not let me use the features. It is still asking me to buy Fastic plus in order to unlock features when I click on them.

    — by Jasmine Smith on Jul 15 2021

  • Hello,

    My app does not work anymore. When I open it I only see the fastic logo. I already re-started my iPhone and deleted and reinstalled the app. Please help.

    With kind regards,


    — by Manisha Hofstede on Jul 12 2021

  • Please cancel my subscription. I was charged before completing the application.

    — by Emily murr on Jul 11 2021

  • I did not sign up for this or anything and I'd like to have my refund ASAP

    — by Theresa Turpin on Jul 08 2021

  • You have messed up my fasting days and time and completely missed yesterday so now l’m missing the record that ends today at 3:55PM . Why is there no one to help with these issues!!??

    — by Glenda Elswick on Jul 08 2021

  • want to cancel out of this program. how do i do this

    — by richard mcintyre on Jul 08 2021

  • I bought the premium service and registered with a typo in my email address. I wrongly typed [email protected] but my actual email address is [email protected] I can't verify my email address since I typed it in wrong. I cant change my email address to the correct one as I get a message:that email address is already in use". PLease help. Thank you

    — by Buddy Tidwell on Jul 06 2021

  • I’ve never used the appl and have tried several times to cancel. You keep charging me. STOP!

    — by Lisa Schwartz on Jul 04 2021

  • I tap a tab to see what it was and was charged $14.99. I don’t want it. How do I cancel it?

    — by Christopher Ross on Jul 02 2021

  • My buddy just keeps buffering, never updates with their name or their correct current status.

    — by Andrea Taylor on Jul 01 2021

  • Please cancel my subscription

    — by Anna Bahon on Jun 28 2021

  • Hello, I have charges from this app that I don't want or approve. Please send refund

    — by Kallie Parson on Jun 28 2021

  • I earned a gift/reward and Fastic site stated the charge would be 0.76/week or $39.39. My credit card was charged $67.48. Please resolve this issue.

    — by Mike Livermore on Jun 28 2021

  • I want to cancel my fastic app subscription...and also i want my refund as payment was made by mistake

    — by Shimpy Srivastava on Jun 28 2021

  • Please cancel the subscription and refund the amount debited

    — by Binduaquin on Jun 25 2021

  • My cryptotab btc has been deducted from my account,why I haven't see nothing

    — by Ahmad on Jun 25 2021

  • Ich kündige hiermit meine Teilnahme,
    Ich wollte es nur für 1mal,aber sie haben von mein Konto jeder 3monaten Geld in der letzten 9 Monaten ohne mich zu fragen.

    — by Yasmin Dhaw on Jun 23 2021

  • I havethe Fastic Plus but it’s on my phone that went swimming!! The Fastic app came over to mynew phone but the app isn’t recognizing me but reporting my previous information. Please advise.

    — by Olivia Von RattleGirl on Jun 22 2021

  • Cancel my subscription and refund current $29.99 back to my debit card

    — by Barbara Wygal on Jun 21 2021

  • I am trying to log into my account with a new phone. I couldn’t remember the method I’d used before to log in. I think I clicked log in with Facebook, but that wasn’t the original way I’d logged in, so it’s going through the steps as if I’m a brand new account. I need to get into my old account. How do I do this. There’s no go back or sign out and start over. Please contact me at [email protected]

    — by Kimberly Ragas on Jun 18 2021

  • what amounts are units what is a unit of sweet potato, what is a unit of salmon

    — by fiona dougherty on Jun 18 2021

  • I paid for fastic plus but I am unable to access it.

    — by Carole on Jun 18 2021

  • I requested a month ago via the play store to cancel my subscription. I was charged anyway and I want to cancel as well as receive a refund for 31.99 that I was charged after cancelling

    — by Lindsey Stokes on Jun 17 2021

  • Fastic step counter has been counting double my steps for the last month. Was working perfectly before that. iPhone 11xpro

    — by John Calhoun on Jun 17 2021

  • On me propose un prix de 14,99 euros pour 3 mois (il me reste 2:36 pour payer) mais quand je paie, le prix est de 29,99 euros donc pas de réduction..

    — by Laure on Jun 15 2021

  • I am trying to cancel my subscription. I have repeatedly emailed support and info with no response. I signed up through Facebook but can find no way to unsubscribe or cancel.

    — by Barbara Ferrell on Jun 14 2021

  • Please cancel my Fastic subscription

    — by Lisa Cruz on Jun 13 2021

  • Can you please look into my subscription. I have been charged twice. Once for full price and also for 50% off. I would be very grateful if you could refund me the $85.99 I’m owed.

    Thank you.

    — by Jacqueline Atlas on Jun 12 2021

  • I haven't got an account as I haven't agreed or signed up for one however I have had £1 and £29.99 taken from my bank account
    I would like the money which has been taken without my permission returned immediately, I haven't got the App on my phone and have no intention of using this as I'm not well and fasting would be the worst thing for my health, the only thing that could have happened is when I clicked on the advert purely reading what it was about.
    I have cancelled further subscriptions being taken with Paypal and would like your confirmation that any subscription set up in my name be cancelled immediately
    I do hope this situation will be settled very quickly as I have concern when reading reviews about other peoples experiences, and I hope you will prove them wrong so I can comment on this fact
    Kind regards
    Mandy Czuchaj

    — by mandy czuchaj on Jun 11 2021

  • Buddies option is not working. Added two buddies and neither of ours is working. It just circles.

    — by Whitney Feaster on Jun 10 2021

  • I don't know how to get my steps tracking to work

    — by Jacqueline Brantley on Jun 09 2021


    — by Agripina Maria Montez Lopes on Jun 09 2021

  • Hi there, I'm looking at the fastic device and I have 2 question.
    Is the device a Lumen device?

    Also, the discounted price of 154,99 € is actually higher than the non-discounted price 149,99 €.

    Could you please shad some light in regards, thank you

    — by Giuseppe Liberale on Jun 09 2021

  • Quero cancelar a compra desse aplicativo não autorizei essa compra

    — by Andreia alves dos santos on Jun 08 2021

  • Quero cancelar a compra desse aplicativo não autorizei essa compra

    — by Andreia alves dos santos on Jun 08 2021

  • I downloaded the 7 day trial on my phone. I was then charged £29.99 for 3 months and now I can't access any of the recipes or anything else. Can you please refund me as I don't understand what's going on. I also tried to log in on here and it says I don't have an account - all very strange.

    — by Nina Stephenson on Jun 08 2021

  • I have signed up on the app for 3 months but you have taken the money twice. I need one refunded.

    — by nicola moore on Jun 08 2021

  • Hi there, I want to key in a yesterday start fast time, but it only gives me 11 as the hour. I started at 7pm. Why does it do this? 😞

    — by Michele on Jun 07 2021

  • Mein Schrittzähler funktioniert von Anfang an nicht !

    — by Mireille Lucius - Thill on Jun 06 2021

  • CANCEL MY ACCOUNT AND MY SUBSCRIPTION. there is no option to cancel the sub, this company is a scam.

    — by natasha on Jun 05 2021

  • I wish to cancel my Fastic subscription

    — by Jan Macdonald on Jun 04 2021

  • Haven't received tennis shoes order# 8397314,Product#38211358 ordered on 5/12/21. Full price $33.24+S.h. . are they shipping my parcel?

    — by Patricia Mill on Jun 02 2021

  • Subscription cancellation request

    — by Ashley Klyczek on Jun 02 2021

  • Please cancel my Fastic subscription. I would do it myself but I don’t see it in my paid subscriptions to cancel it. I do not want to be charged. Thanks

    — by Anika Spry on May 31 2021

  • When I try to edit yesterday’s fast times-I made a mistake-the screen just turns grey and there is nothing there.
    I e tried multiple other dates and they ALL are editable/they ALL work. But May 30th doesn’t. Help!!!!

    — by Meredith Whitaker Ahearn on May 30 2021

  • I cancelled my FASTIC app through Apple ID IPhone within two days purchase and Apple credited me, Then I see a charge for $29.99 + 1.00 on my Credit Card that I did not authorize. First of all, how did your company access my credit card? I've already filed a dispute with the credit card company Capital One, Can someone reply to me?

    — by Patricia K Frehr on May 30 2021

  • Hi there,

    I’m struggling to log back in to my account. The forgot password option just keeps loading.

    — by Courtney Tate on May 27 2021

  • I no longer want your services thru this Fastic app. Do not charge my account fir this every month… I responding and I’m letting you no I no longer want your services

    — by Andrea Easter on May 27 2021

  • Will I get a refund because the fastic app was charged twice on my bank card
    I love fastic and want to stay on! Just got charged twice.
    Kathy COYLE
    CAN YOU TEXT ME 8177707977

    — by Kathy Coyle on May 26 2021

  • I love the app it is helping me! But please help they charged me twice and I have two different pages going at once yikes please help me!
    Kathy Coyle

    — by Kathy Coyle on May 25 2021

  • No me explican nada ni me dan la lista de los alimentos que puedo comer como lo prometieron en un principio solo cobran y cobran para pasar a otra fase

    — by María Isabel Silva Romero on May 24 2021

  • Refund my 12.99 app cancelled

    — by Priya on May 24 2021

  • Cancel my subscription today

    — by Andrea Easter on May 22 2021

  • I cant cancel my subscription in the android app. I followed the guidelines to unsubscribe but I can't not find the fastic app on my subscription options

    — by Yamin Abarca on May 21 2021

  • I have the app downloaded and I paid for the year but I am trying to get it on my iPad Air and cannot seem to find my login information on my phone I automatically login and I do not have my old email can you help me keep my membership and install the program or app onto my tablet with all of my progress

    — by Jeri J Thomas on May 21 2021

  • Hi. This isn’t a complaint as such. I got confused today while looking at your tweet on Twitter and I managed to subscribe twice !!! Please if at all possible could you please cancel and refund me ? I know it’s all my own fault. I would be very grateful for your help.

    — by Jacqui Sweet on May 20 2021

  • Hi. I got very confused today while looking at your app. I think I now have 2 subscriptions. If it is possible could you please cancel everything??? I know it’s my fault but I’m hoping you can help. Thank you in advance for your help.

    — by Jacqui Sweet on May 20 2021

  • I transferred my data to my new phone and lost all my data to the Fastic app pro. It started me out with the basic app as though I don’t already have an account. How can I restore my information and keep from paying for a new subscription that I already paid for?

    — by Judy Morriale on May 20 2021

  • I downloaded the free app but now it keeps trying to take a $33 payment that I was unaware of. Now I can’t purchase or download anything else due to this “unpaid” balance. I deleted the app a while ago and it’s still trying to charge

    — by Malinda Bell on May 19 2021

  • The app has not been available for at least a day. Just gets stuck on the open branding page!?

    I have deleted and reinstalled the app multiple times. Still the same. Unusable.

    — by Michael J Melling on May 17 2021

  • You charged me 12.99 I want complete refund I did not authorise!!!!! I have cancelled app!!

    — by Priya on May 17 2021

  • I had been using the app for a while. I had problems with my phone and lost all my information. Is there anyway to get my history back? I had 1000’s of hours of fasting but now it shows zero

    — by amie webb on May 17 2021

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