Contact DSLR Remote Customer Service

Why should I report an Issue with DSLR Remote?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of bitshift to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. If you are not using a device with a supported built-in IR sender (see below) all you need is a small, inexpensive and easy to build hardware, which is then connected to the ear phone jack of your smartphone (and a commercially available Bluetooth stereo headset if you want remote control via Bluetooth).

2. Whether via infrared, by wire or via Bluetooth, DSLR Remote enables you to take timer controlled exposure series (e. g. for time lapse), long time exposures or exposure sequences in the context of High Dynamik Range photography.

3. With integration of the Android 4. 4. 2 (Kitkat) IR API DSLR Remote should work with all devices with a built-in IR Blaster supported by the Kitkat IR API.

4. Please use a IR dongle or cable release hardware as described on the DSLR Remote website.

5. Please use a IR dongle or cable release hardware as described on the DSLR Remote website.

6. Let your smartphone in combination with DSLR Remote be a remote control, a timer or a HDR controller for your digital reflex camera.

7. So, make sure to switch your device into normal (non-power saving) mode before using DSLR Remote.

8. Unfortunately, doesn't the Sony native IR API provide the feature needed by any remote app like DSLR Remote, as is deploying its own IR codes as data with the app.

9. Caution: a few smartphone types do not output high enough volume on their ear phone jack to make the infrared harware work properly.

10. DSLR Remote can't do anything about that!

11. There seems to be a bug in some/all Samsung devices: in power saving mode the IR blaster doesn't work correctly!

1. i installed at my xiaomi mi A4, changed app camera to nikon, set my nikon d3400 release mode to delayed remote or quick response remote, went to 'remote' in this app, pressed 'S' button, and this app worked instantly as long as you point your smart phone to the camera's infra red sensor.Brilliant. I've got a Nikon D3400, the app is allowing me to do time lapse and all sorts of other stuff.

2. Includes simple remote options (that should probably be integrated in the camera to begin with) as well as a suite of triggers that take advantage of a smart phone's camera and microphone sensors.

3. I also have a wired shutter but this is excellent when traveling light!Everything I want in a camera remote.

4. Was planning on building an Arduino based time lapse remote for an old Sony, but this clever app does it easily.

5. This app just screams an irritating loud noise which doesn't stop till you close the app.Awesome. Simple and easy to understand interface.Works perfectly with my Nikon d3300.

6. Don't forget to enable remote control on the camera first.

7. I have a proprietary IR device (battery always low) and 2 wired remotes and the camera has WiFi control but I still find it easier to use this appWOW.

8. Is there any way you (developers) could get the app to trigger a flash from our phone when the shutter goes off like a wireless flash?Not enough detail about how BT to BT would work .

9. Really nice to have a remote shutter on your phone.

10. Free version works for a single Pentax camera by IR by the looks of it.

11. This app rocks! It's definitely old and outdated but why fix something that's not broken? I can confirm that it works with the sony a6500 (probably the whole alpha range).

1. Fix DSLR Remote Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart DSLR Remote: Restarting the app will resolve most errors.
2. Update the DSLR Remote App. Here is how:
   1. On Android goto PlayStore » Search for "DSLR Remote" » Open DSLR Remote » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for DSLR Remote » click "UPDATE".
3. Clear DSLR Remote app cache: Clearing cached data will force your app to retrieve the latest data directly from DSLR Remote servers.
   1. On Android, goto Settings » Apps » Select "DSLR Remote" » click Storage » click "Clear Cache".
4. Check DSLR Remote app permissions. If any of these permissions required to use your device's features are disenabled, DSLR Remote might not work.
5. Uninstall and reinstall DSLR Remote. If nothing else has worked, completely uninstall DSLR Remote then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing DSLR Remote not working

2. Fix DSLR Remote Server issues & Internet Connection

1. Check network connection: An unstable Internet will make DSLR Remote be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to DSLR Remote not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, DSLR Remote may not be able to connect to the Internet when running in the background.