Contact iVUE AppSuite Customer Service

Why should I report an Issue with iVUE AppSuite?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of National Information Solutions Cooperative to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. NISC's iVUE AppSuite enables your utility or telecommunications organization to leverage the iVUE Enterprise through smart devices. iVUE AppSuite encompasses the functionality of Accounting, Billing, Operations and additional integrated iVUE solutions from a mobile device. iVUE AppSuite provides important information throughout your organization.

2. Harness better communication, streamline processes and be connected when you need to be through iVUE AppSuite.

3. ***For NISC iVUE users only.

4. Requires a license code provided by NISC.

1. App also has connection problems when traveling makeing it useless, unless stationary while connected to a decent quality unmetered internet connection.Absolutely unreliable and unstableThis has to be the worst app for a job I've ever used nothing like waiting hours to get your app to work properly in order to know what you're doing at a job constantly freezing constantly shutting down never opening up if it wasn't for my job I would never use this app ever againComplete garbage! Non stop bugs.

2. If we already subscribe to the service, why the advertisement on the map of all places?App interface is annoying to navigate and periodically fails due to software issues of which the only fix is uninstall and reinstall.

3. Was still able to load as of Friday 2/7.Hit or miss, some days would just be troubleshooting this app in the morning to get information to do work from.

4. Everyone at the company I work at hates it.App will not load on Galaxy tab E.

5. It has quadrupled the time it takes to enter time and receipts over other programs.

6. Some days that was my companies fault and others the appsFeatures missing that the iOS app has such as the ability to see staking.

7. Have yet to see this app work ideally for any real length of time.

8. Who knows? The app experience, and layout also is not consistent across OS's, or even various devices across the same operating system.

9. I see they've now proudly placed an add on my map so I can "inadvertently" click it only to take me to their not so useful website.

10. The Google maps part JUST started working I was told.

11. Getting a message that says: Your device isn't compatible with this version.

1. Fix iVUE AppSuite Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart iVUE AppSuite: Restarting the app will resolve most errors.
2. Update the iVUE AppSuite App. Here is how:
   1. On Android goto PlayStore » Search for "iVUE AppSuite" » Open iVUE AppSuite » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for iVUE AppSuite » click "UPDATE".
3. Clear iVUE AppSuite app cache: Clearing cached data will force your app to retrieve the latest data directly from iVUE AppSuite servers.
   1. On Android, goto Settings » Apps » Select "iVUE AppSuite" » click Storage » click "Clear Cache".
4. Check iVUE AppSuite app permissions. If any of these permissions required to use your device's features are disenabled, iVUE AppSuite might not work.
5. Uninstall and reinstall iVUE AppSuite. If nothing else has worked, completely uninstall iVUE AppSuite then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing iVUE AppSuite not working

2. Fix iVUE AppSuite Server issues & Internet Connection

1. Check network connection: An unstable Internet will make iVUE AppSuite be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to iVUE AppSuite not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, iVUE AppSuite may not be able to connect to the Internet when running in the background.