Contact Baldwin EMC Customer Service

Why should I report an Issue with Baldwin EMC?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of National Information Solutions Cooperative to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Members can view their use and bill, manage payments, notify member service of account and service issues and receive special messaging from Baldwin EMC.

2. Quickly view your current account balance and due date, manage recurring payments and modify payment methods.

3. Provides a convenient way to monitor news that may affect your service such as rate changes, outage information and upcoming events.

4. You can also view bill history including PDF versions of paper bills directly on your mobile device.

5. The Baldwin EMC app provides members account management at their fingertips.

6. Displays service interruption and outage information.

7. View energy use graphs to identify high usage trends.

8. Navigate graphs quickly using an intuitive gesture based interface.

9. Displays facility and payment dropbox locations on a map interface.

1. I keep getting error messages.I am grateful to have this app available to me on my cell phone! Love being able to click on the app no matter what time of day or night that it is and being able to see for myself exactly what is going on with our home electric through Baldwin EMC!!Would really like for it to stop changing to landscape mode when I turn my phone.

2. Ladies in Summerdale office are as sweet as pieworks perfectly so far but please please fix fingerprints and sign inIt want let me log in.

3. When you are on prepaid electricity you need to be able to check your balance and make payments.

4. I have that setting turned off on my phone so why is the app doing it?Have no choice, they are the only power company we can use here.

5. Offers a verity of ways to pay the bills.

6. Still want take my info .

7. This app worked for me twice and has not opened since.

8. But they have great service.

9. Come out quick when there is a problem.

10. I deleted and downloaded again.

11. App only works sometimes.

1. Fix Baldwin EMC Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Baldwin EMC: Restarting the app will resolve most errors.
2. Update the Baldwin EMC App. Here is how:
   1. On Android goto PlayStore » Search for "Baldwin EMC" » Open Baldwin EMC » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Baldwin EMC » click "UPDATE".
3. Clear Baldwin EMC app cache: Clearing cached data will force your app to retrieve the latest data directly from Baldwin EMC servers.
   1. On Android, goto Settings » Apps » Select "Baldwin EMC" » click Storage » click "Clear Cache".
4. Check Baldwin EMC app permissions. If any of these permissions required to use your device's features are disenabled, Baldwin EMC might not work.
5. Uninstall and reinstall Baldwin EMC. If nothing else has worked, completely uninstall Baldwin EMC then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Baldwin EMC not working

2. Fix Baldwin EMC Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Baldwin EMC be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Baldwin EMC not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Baldwin EMC may not be able to connect to the Internet when running in the background.