Published by HTVMA Solutions, Inc. on Dec 6, 2024

Report an issue with MyNBC5 News & Weather.
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contact MyNBC5 News & Weather image 1 contact MyNBC5 News & Weather image 2

About MyNBC5 News & Weather

1. Download the WPTZ MyNBC 5 app for free today. - Be alerted to breaking local news with push notifications. - Watch live streaming breaking news when it happens and get live updates from our reporters. - Submit breaking news, news tips or email your news photos and videos right to our newsroom and it could be featured on air. - Check out current weather conditions, hourly and 7 day forecasts wherever you might be. - Our interactive radar lets you zoom in and out to street level and watch storms as they approach.

2. Get real-time access to Burlington, VT and Plattsburgh, NY local news, national news, sports, traffic, politics, entertainment stories and much more.

3. Move the map around to see major weather activity. - See weather alerts and updates, watch videocasts from your favorite meteorologists and more.

4. No matter where you are in the Burlington and Plattsburgh local area, you can stay up to date on the latest news and weather information with the WPTZ MyNBC 5 app.

MyNBC5 News & Weather Customer Insights

1. I like reading& watching the local, national news, local weather& other stories that are posted on this app& compare stories as listed above to a different local news channel, because some of the stories are the same& other times they have different news stories posted.Very good app.

2. Can this be fixed? Otherwise the app will well laid out.I love the app but when you watch the nowcast there is no back button or home button I had to hit the cast button to make my home button pop back up.Then app is stuck in nowcast so you have to stop app,sucks finally found a way to watch newscast and just this little problem ruins the app.ok thought you might like feedbackWay better than wcax app.

3. us with the interactive radar helps plan my day.It would be wonderful to have daytime television than just the news.. thank youVideo's automatically start playing.

4. So i have had it (app) for 2 -3 yrs.And it's been & still is a wonderful experience!great way to get the latest news especially breaking news.

5. Can't read the rest of the breaking news headlines.

6. The only complaint I have is the breaking news headlines at the top of the app are cut off at the top.

7. Better design then wcax and more accurate weather.i had this app on my phone and chromebook.

8. Usually by the "Nowcast" red box.

9. Adds not in your face all the time.

10. This is a very good app to use.

Steps to Troubleshoot & Fix MyNBC5 News & Weather Issues

1. Fix MyNBC5 News & Weather Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart MyNBC5 News & Weather: Restarting the app will resolve most errors.
  2. Update the MyNBC5 News & Weather App. Here is how:
    1. On Android goto PlayStore » Search for "MyNBC5 News & Weather" » Open MyNBC5 News & Weather » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MyNBC5 News & Weather » click "UPDATE".
  3. Clear MyNBC5 News & Weather app cache: Clearing cached data will force your app to retrieve the latest data directly from MyNBC5 News & Weather servers.
    1. On Android, goto Settings » Apps » Select "MyNBC5 News & Weather" » click Storage » click "Clear Cache".
  4. Check MyNBC5 News & Weather app permissions. If any of these permissions required to use your device's features are disenabled, MyNBC5 News & Weather might not work.
  5. Uninstall and reinstall MyNBC5 News & Weather. If nothing else has worked, completely uninstall MyNBC5 News & Weather then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing MyNBC5 News & Weather not working


2. Fix MyNBC5 News & Weather Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make MyNBC5 News & Weather be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to MyNBC5 News & Weather not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, MyNBC5 News & Weather may not be able to connect to the Internet when running in the background.

Reported Issues