Contact The Parent Toolkit Customer Service

Why should I report an Issue with The Parent Toolkit?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of NBC News Digital LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. hope the problem gets fixed soonOpened twice keep getting server unavailable error.App won't open.

2. Why have this app on Google play store if it wont even open and you automatically get a error message -5 stars #RIDICULOUSi can't even open it to see if i like it or not.

3. It just shows the front page with the PT in the white circle and that is all.Happy to have the information available on the go along with some tracking ability.

4. Too many glitches! Could be great, just needs ironed out.Couldn't type in some boxes, it would take me to a random box all the time.

5. Unfortunately the app is really low quality.Cannot change pictures to fit within circle for all profiles.

1. Fix The Parent Toolkit Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart The Parent Toolkit: Restarting the app will resolve most errors.
2. Update the The Parent Toolkit App. Here is how:
   1. On Android goto PlayStore » Search for "The Parent Toolkit" » Open The Parent Toolkit » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for The Parent Toolkit » click "UPDATE".
3. Clear The Parent Toolkit app cache: Clearing cached data will force your app to retrieve the latest data directly from The Parent Toolkit servers.
   1. On Android, goto Settings » Apps » Select "The Parent Toolkit" » click Storage » click "Clear Cache".
4. Check The Parent Toolkit app permissions. If any of these permissions required to use your device's features are disenabled, The Parent Toolkit might not work.
5. Uninstall and reinstall The Parent Toolkit. If nothing else has worked, completely uninstall The Parent Toolkit then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing The Parent Toolkit not working

2. Fix The Parent Toolkit Server issues & Internet Connection

1. Check network connection: An unstable Internet will make The Parent Toolkit be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to The Parent Toolkit not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, The Parent Toolkit may not be able to connect to the Internet when running in the background.