Published by Hubbard Broadcasting, Inc. on Oct 6, 2023

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About News10NBC

1. Stay on top of the latest local news headlines, weather updates, sports scores and so much more from News10NBC.

2. Get breaking news, weather, sports and more for Rochester, New York.

3. In addition to the latest news headlines, you'll also receive...

4. Download the News10NBC news app and stay connected!

News10NBC Customer Insights

1. I was using the app for actual news alerts but the app turned into a weather notification pushing app.Marginally useful, when you get a notice of an interesting story clicking on it takes you to a general screen and you have to hunt to maybe, I repeat, maybe find the original article that piqued your interest.Too many ads.

2. 22 news Springfield MA is a good example of having reliable news apThe majority of the notifications I receive from the app is weather notifications even if I turn anything weather related off for notifications.

3. If I missed the TV NEWS I know I can count receiving the same news any time I want thru this app.Not sure what happened but this app recently stopped showing anything related to politics, business, or entertainment.

4. As for the app, like other local news apps it's more inconvenient to use than the website and has more obnoxious ads, so why would I use it? Uninstalling again.Constantly freezes requiring uninstalling and installing again.

5. It would be very helpful to have your news app act as televisión that one would easily turn on at the appropriate time and get immediate clear connection.

6. I want to give a high rating because having the app is our only means of knowing what is truly going on in the news around us.

7. Local news in Rochester is not very good.

8. Yet the app is at times very difficult to get directly to the actual news that is supposed to be live at certain times.

9. Its basically just local news now.

10. Other than that - works fine.This ap WAS user friendly, clear and simple until the 4/24/19 update.

11. I prefer broader content.The app is nice when it works properly however no matter whether I am on my phone or tablet there is a scrolling problem.

Steps to Troubleshoot & Fix News10NBC Issues

1. Fix News10NBC Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart News10NBC: Restarting the app will resolve most errors.
  2. Update the News10NBC App. Here is how:
    1. On Android goto PlayStore » Search for "News10NBC" » Open News10NBC » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for News10NBC » click "UPDATE".
  3. Clear News10NBC app cache: Clearing cached data will force your app to retrieve the latest data directly from News10NBC servers.
    1. On Android, goto Settings » Apps » Select "News10NBC" » click Storage » click "Clear Cache".
  4. Check News10NBC app permissions. If any of these permissions required to use your device's features are disenabled, News10NBC might not work.
  5. Uninstall and reinstall News10NBC. If nothing else has worked, completely uninstall News10NBC then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing News10NBC not working


2. Fix News10NBC Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make News10NBC be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to News10NBC not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, News10NBC may not be able to connect to the Internet when running in the background.

Reported Issues