Contact 29News Charlottesville Customer Service

Why should I report an Issue with 29News Charlottesville?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Gray Digital Media to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Stay informed with 29News: Your go-to source for timely News in Charlottesville & Central Virginia.

1. Very buggy and almost non functional on larger devices i.e. tablets.Downloaded it finally thought I was going to be able to stream 29 News on my TV downloaded through the Google Play Store when I went to open it all I get is a white screenApp no longer works.

2. The worst is that the embedded videos automatically play when you open an article, sometimes multiple at a time yelling over one another.

3. Videos should NEVER be set to automatically play, much less when there is no setting in the app allowing the user to change it.Very, very disappointed in this new format which now relies heavily on ads and clickbait and therefore everything takes forever to load.

4. Lots of bugs and doesn't update.The notifications do not open up the article it advertises.Has a lot of bugs in IT.

5. Won't be using NBC29 for anything anymore.Every time I try to use this app it states that there is no internet connection which is not true.

6. Are you going to fix this as the problem is on your end?This app is really not up to par for a news app.Too many ads,cannot get to the site quickly.

7. Keeps telling me I'm offline and won't load the newsfeed.Unreliable app.

8. I have to manually refresh after opening to get the current articles to show up.

9. I am deleting it.Poorly optimized app for devices.

10. Used to be my #1 for news and weather.

11. It is incredibly jarring and annoying.

1. Fix 29News Charlottesville Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart 29News Charlottesville: Restarting the app will resolve most errors.
2. Update the 29News Charlottesville App. Here is how:
   1. On Android goto PlayStore » Search for "29News Charlottesville" » Open 29News Charlottesville » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for 29News Charlottesville » click "UPDATE".
3. Clear 29News Charlottesville app cache: Clearing cached data will force your app to retrieve the latest data directly from 29News Charlottesville servers.
   1. On Android, goto Settings » Apps » Select "29News Charlottesville" » click Storage » click "Clear Cache".
4. Check 29News Charlottesville app permissions. If any of these permissions required to use your device's features are disenabled, 29News Charlottesville might not work.
5. Uninstall and reinstall 29News Charlottesville. If nothing else has worked, completely uninstall 29News Charlottesville then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing 29News Charlottesville not working

2. Fix 29News Charlottesville Server issues & Internet Connection

1. Check network connection: An unstable Internet will make 29News Charlottesville be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to 29News Charlottesville not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, 29News Charlottesville may not be able to connect to the Internet when running in the background.