Contact Zoho SalesIQ Customer Service

Why should I report an Issue with Zoho SalesIQ - Live Chat App?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Zoho Corporation to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. We've built it to maximize the ROI on your content, SEO, Adwords, and email marketing efforts. 1) Track your website/app visitors and know how they are interacting with your content in real time. 2) Improve your sales and customer support with live chat that's easily configurable in your website and mobile app too. 3) Win the attention of your app visitors with proactive mobile live chat. 4) Trigger automated invitations to chat online in real time with prospects. 5) Collect feedback after a website live chat session to enhance the quality of interaction with your visitors.

2. The same is possible for app live chat sessions too. 6) Engage a wider audience with real-time live chat translation, available for 25+ languages with this live support software. 7) Identify, track and capture the list of all your live chat website visitors and app visitors. 8) Use lead scoring to categorize your website/app visitors on the likelihood of their purchasing intent. 9) Setting up Zoho SalesIQ on your website can be done within 5 minutes.

3. Zoho SalesIQ is an unique live chat software with website visitor tracking, app visitor tracking, lead scoring and analytics all rolled into one for growing businesses.

4. Join 100,000+ livechat app users who're already using Zoho SalesIQ to convert their website visitors and mobile app visitors into happy paying customers.

5. It is as easy as doing a copy-paste of a code-snippet to your website. 10) A super friendly customer support team available to answer all your queries via live chat, phone or email.

1. It should be made selectable, as visitor arriving to website and initiating chat is an important event.. So custom notification tone will help to draw immediate attentionThe app is getting worse after each update! Can't you simply test the app after updating it and putting on this platform? Are you really serious about this business or not? User interface is completely pathetic and very hard to operate.

2. We made sure that the app is not battery optimised.App does the job very well.. what it is meant for.. It notifies in realtime a out visitors visting your website.. But onething that should be added is the custom notification tone option.

3. After accepting a chat it shows connecting scroller rotating on screen top section and not able to send the chat message and takes lot of time, even more than minute.

4. Sometimes, chat comes in but one can't get a notification of the chat while all notifications is active.With this version it's hit and miss on whether i can pull up a missed chat.

5. Couldn't see the visitor information.What was this update about, I am unable to reply through mob, only through PC n laptop I can reply, from mob even I reply it doesn't reflect the other side.

6. A big platform like Zoho having this bad communicating app is very disappointing, this only brings our credentials down to our organization as we are unable to reply to our customers well.Seriously better than Intercom.io - Zoho is undervalued, this app is SO nice and easy to use.

7. It provides tons of useful info about my site visitors and ensure my team never misses a chat.

8. Desktop web portal works just fine, and the last time there was a major salesiq remodel, the android app had the same issue.

9. The annoying part, it will not stop rolling except you go to the Web and pick the chat then it will balance on the app.

10. Some pull up as expectwd, and others it just spins indefinitely, forcing you to give up and back out of the chat details.

11. It used to notify me of incoming chats thru full screen notification, sound and vibration.

1. Fix Zoho SalesIQ Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Zoho SalesIQ: Restarting the app will resolve most errors.
2. Update the Zoho SalesIQ App. Here is how:
   1. On Android goto PlayStore » Search for "Zoho SalesIQ" » Open Zoho SalesIQ - Live Chat App » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Zoho SalesIQ » click "UPDATE".
3. Clear Zoho SalesIQ - Live Chat App app cache: Clearing cached data will force your app to retrieve the latest data directly from Zoho SalesIQ servers.
   1. On Android, goto Settings » Apps » Select "Zoho SalesIQ - Live Chat App" » click Storage » click "Clear Cache".
4. Check Zoho SalesIQ app permissions. If any of these permissions required to use your device's features are disenabled, Zoho SalesIQ might not work.
5. Uninstall and reinstall Zoho SalesIQ. If nothing else has worked, completely uninstall Zoho SalesIQ then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Zoho SalesIQ not working

2. Fix Zoho SalesIQ Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Zoho SalesIQ be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Zoho SalesIQ not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Zoho SalesIQ may not be able to connect to the Internet when running in the background.