Contact Thriv Customer Service

Why should I report an Issue with Thriv - Savings Goal Tracker?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Yellocus to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Initial review: Is there a way to group goals together? Like I have 5+ different travel savings goals and I haven't figured out how to group them to see my progress on all of them together (edit - the category feature is exactly what I was wanting, thank you!)I really like this app because I can set goals of the things I want to save money towards.

2. I put a friend on to it and he's a simple guy doesn't like all these apps but he loves this one.After updating to the latest version, I lost all my goals progress and the app crashes when I try to download my backup from Google Drive.

3. My recommendation? Try it then you'll know if it meets your needs, but otherwise seems to work just fine and cleanly.I'd recommend this app to anyone else who was banking with Simple and needed to find another way to manage their savings goals.

4. Very glad I got the pro version - this app is definitely more powerful than I initially realized and it's filling the gap that the Simple savings goals management left open for me very nicely.

5. In case anybody else has the same issue; tags are for deposits + withdrawals, not goals! I feel a little silly it took me so long to realize, but I hadn't actually started filling in my progress and now it makes much more sense.

6. Very useful app so far (first day)... the only app I've been able to find that tells me how much I need to save based on my total goal, duration and frequency (daily, weekly,etc) ... all the others I tried didn't do that and I had to calculate it and enter it.

7. But one simple feature I find missing is having the daily/weekly/monthly saving needed to meet target appear in the goal simultaneously, as the app forces us to choose any one filter.

8. I also think that the goal limit is too low, I mean 3 goals is not this much, at least 5-10 goal limit would have been much better.

9. To date, this app has played a substantial role in helping me save almost $11,000 towards various goals and you can bet that this app is going to be my #1 in helping me continue that streak.Better UI than most other similar apps.

10. Would love it better if you could change that.I'll give it 3 stars as for using it for only 5 minutes I was really satified with everything on the app but when the "goal limit" thing appeared I suddenly disinstalled it.

11. I love seeing the percentage bar grow, even in the degree of the percent, because it reminds me the impact that even the smallest investment in a savings goal can make.

1. Fix Thriv Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Thriv: Restarting the app will resolve most errors.
2. Update the Thriv App. Here is how:
   1. On Android goto PlayStore » Search for "Thriv" » Open Thriv - Savings Goal Tracker » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Thriv » click "UPDATE".
3. Clear Thriv - Savings Goal Tracker app cache: Clearing cached data will force your app to retrieve the latest data directly from Thriv servers.
   1. On Android, goto Settings » Apps » Select "Thriv - Savings Goal Tracker" » click Storage » click "Clear Cache".
4. Check Thriv app permissions. If any of these permissions required to use your device's features are disenabled, Thriv might not work.
5. Uninstall and reinstall Thriv. If nothing else has worked, completely uninstall Thriv then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Thriv not working

2. Fix Thriv Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Thriv be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Thriv not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Thriv may not be able to connect to the Internet when running in the background.