Published by Goalsetter on Nov 13, 2024

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Why should I report an Issue with Goalsetter: Invest & Bank?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Goalsetter to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Goalsetter: Invest & Bank

1. Goalsetter is a mobile banking, debit card, and investing app that focuses on educating the next generation with fun financial quizzes based on pop culture, putting them on the path to financial freedom.

2. You set up the amounts to pay each kid and link your bank account, and we'll make the weekly allowance transfers to your kids' Goalsetter accounts. No more IOUs required!

3. All quizzes are mapped to national financial literacy standards, so every individual learns healthy money habits, financial language, and math skills through pop culture memes and gifs.

4. Whether you're a teen wanting financial independence, a parent wanting to start saving with their kids, or an adult who wants to jump-start their financial literacy, we have features for every need.

5. Our "Goalsetter" plan includes all features below except our "Goalsetter Gold" investment accounts.

6. Our financial literacy quizzes are made for all family members of all ages - for adults, teens, kids, and tweens.

7. "Goalsetter Gold" is our new brokerage plan allowing you and your family to buy and sell stocks and Exchange-Traded-Funds (ETFs).

8. Parents can send money to their kids' and teens' debit cards, control when it's active, and have complete insight into their transaction's history.

9. With Goalsetter, everyone can take control of their finances, learning money management skills to work their personal finances.

10. Goalsetter is a financial technology company, not a bank.

11. Our "Learning Mode" will teach you all the essential stock trading terms with videos that answer all the questions you were afraid to ask so you can become an Investment Master, and you can toggle on and off in the dashboard as you need.

Goalsetter Customer Insights

1. It's a shame they do not learn these lessons in schools I am very grateful for this app.Update! As it turns out the issue was having wasn't with the app it was with my phone! Goalsetter customer service is the best and I love the fact that I was able to work with one agent until my issue was resolved.

2. You can pay your kids allowance, they have an optional debit card that is free unless you haven't used it in the last 12 months, and my kids love it! Only suggestion- if you are going to use the Auto-Save feature, set the lump sum to be transferred and then divvy it up between goals.

3. It does separate transactions for each goal if you try to do it that way.This app is #goals for me! Love the friendly and intuitive interface design; made it really easy for me to get my son and I saving in minutes.

4. Awesome!10 STARS- Highly Recommend The Goal Setter app is great especially if you are looking for hands on ways to teach ANYONE about financial literacy.

5. It should have advised it doesnt use prepaid cards/banks before having me enter private info.Pretty decent, and I'd like to see more improvements! I'd like for my child to be able to chose her chores and not necessarily have to complete them all.

6. I may also use the allowance feature for chores! Experiences are so much more important than things, and it will help with the clutter in my house with less toys being bought.

7. I look forward to the weekly quizzes! -has several options to save and to SET GOALS for multiple kids.

8. -is/has very detailed tracking systemSet It and Forget It! I love this app! I set a target for an annual amount and I exceeded it.

9. -has interactive activities such as a financial quiz with different level ranging from youth to adults.

10. Funds transfers from outside banks can take a day or two.What a wonderful tool to teach our children about the real world.

11. I dont use a major bank, I use chime which is still a bank account with a routing number and account number.

Steps to Troubleshoot & Fix Goalsetter Issues

1. Fix Goalsetter Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Goalsetter: Restarting the app will resolve most errors.
  2. Update the Goalsetter App. Here is how:
    1. On Android goto PlayStore » Search for "Goalsetter" » Open Goalsetter: Invest & Bank » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Goalsetter » click "UPDATE".
  3. Clear Goalsetter: Invest & Bank app cache: Clearing cached data will force your app to retrieve the latest data directly from Goalsetter servers.
    1. On Android, goto Settings » Apps » Select "Goalsetter: Invest & Bank" » click Storage » click "Clear Cache".
  4. Check Goalsetter app permissions. If any of these permissions required to use your device's features are disenabled, Goalsetter might not work.
  5. Uninstall and reinstall Goalsetter. If nothing else has worked, completely uninstall Goalsetter then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Goalsetter not working


2. Fix Goalsetter Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Goalsetter be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Goalsetter not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Goalsetter may not be able to connect to the Internet when running in the background.

Reported Issues