Published by Smart Wear on Nov 4, 2024

Report an issue with Glory Fit.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Glory Fit?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Smart Wear to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Glory Fit image 1 contact Glory Fit image 2

About Glory Fit

1. This app works with the smart watch Q18 to record your exercise details, such as step counting, sleep, heart rate, etc.

2. In addition, GloryFit also supports SMS reminder, call reminder, SMS quick reply, APP reminder and other functions.

3. GloryFit is a companion app for the smart watch Q18.

4. Obtain accessibility services to assist the App message reminder function, and push messages from other apps to the smart watch Q18.

Glory Fit Customer Insights

1. Please fix the bug so the app will work as advertised.I've had about 3 Smart 😂 watches & this is my 2nd Glory fit 🙄 and it's been the hardest by far to operate! If you put all three put together and no instructions! The number of times I need to click the button to get to the menu I want is RIDICULOUS! I still can't get my sleep recorded, I can't add any exercises like water fitness.

2. The Smart Watch works great, but the Glory Fit app that it's supposed connect to fails in its record-keeping duty.

3. Please fix the bugs in this watch!!!!Notifications from phone and other functions work properly.

4. I'm not sure if this is a problem with the app or the watch I have but it doesn't seem to always sync the weather and/or sleeping history.

5. I've uninstalled, reinstalled, reset my watch multiple times, and still can't figure out why it's not tracking steps/hr/O2 but everything else works.

6. App becomes completely useless and developer doesn't respond to email.Keeps logging out, won't connect, improper instructions, and the issues have persisted for months.

7. ******** (edit) figured it out! If you open the app, in the top left corner on the main screen will be the current weather, click on it and on the next screen (in the top right) will be a slider to go from Celsius to Fahrenheit and vice versa.

8. It doesn't sync exercises at all from the watch that demands I use this app.

9. The only thing I wish they would add is the ability to customize your own watch face more.

10. The watch is pretty and I can see the face plate, depending on which one you choose.

11. I have a Samsung Galaxy watch 4, but I got this watch for my husband and he really liked it so I thought I'd give it a try.

Steps to Troubleshoot & Fix Glory Fit Issues

1. Fix Glory Fit Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Glory Fit: Restarting the app will resolve most errors.
  2. Update the Glory Fit App. Here is how:
    1. On Android goto PlayStore » Search for "Glory Fit" » Open Glory Fit » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Glory Fit » click "UPDATE".
  3. Clear Glory Fit app cache: Clearing cached data will force your app to retrieve the latest data directly from Glory Fit servers.
    1. On Android, goto Settings » Apps » Select "Glory Fit" » click Storage » click "Clear Cache".
  4. Check Glory Fit app permissions. If any of these permissions required to use your device's features are disenabled, Glory Fit might not work.
  5. Uninstall and reinstall Glory Fit. If nothing else has worked, completely uninstall Glory Fit then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Glory Fit not working


2. Fix Glory Fit Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Glory Fit be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Glory Fit not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Glory Fit may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I can not set the date and time on the smart watch. The instructions overall are very difficult to follow

    — by Belynda Wilson 1 year ago

  • I can not set the date and time on the smart watch. The instructions overall are very difficult to follow

    — by Belynda Wilson 1 year ago

  • hello ı got ımıslab w01 watch as a gıft ı love the watch and all ıts aspects but whatever ı trıed and dıd ı coudlnt get ıt to show me whatsapp message notıfıcatıons all others messenger ınstagram etc works also whatsapp call notıfıcatıons work but the message notıf doesnt work could you please help me fıx ıt ın order for me to get the full experıence of the product

    — by Fikret Asilkanli 1 year ago

  • Can you delete the account thanks

    — by Denise kilpatrick 2 years ago

  • Unable to connect Glory Fit smart watch to my android

    — by Anne Grady 2 years ago

  • How do I contact a Customer Service Rep. directly? I have two questions: 1. How to I change the weather from Celsius to Fahrenheit, 2. How do I change the metric system to the Imperial system?

    — by Donna Jojola 2 years ago

  • I Can receive calls but I can not receive text messages. I am using an IPhone but my sister has the same phone and same watch and hers shows the messages. How can I fix this?

    — by Rosalinda Chavez 2 years ago

  • I own a Chromebook. I want to use that app for the watch there. Could you please send me a link to download app to my Chromebook?

    Thank you for your help!

    Brenden

    — by Brenden Coleman 2 years ago

  • My watch face is jumping and blurry will mot stop jumping only had month or so...need replacement

    — by Tarry Soles 2 years ago

  • Since last update I can no longer open app on phone

    — by Pameka A Erickson 2 years ago

  • Everytime there is an update, it doesn't work. It make me reset the whole program all over again. Very frustrating!!! Please help!

    — by Bill Huggins 2 years ago

  • Display damaged

    — by Mani 2 years ago

  • I don’t think my watch is counting steps and miles accurately
    I walk for 30 mins every morning and it says I’ve only done 163 steps and 0.07 miles
    I’ve checked the settings and can’t seem to find a problem

    — by Tye 2 years ago

  • not able to bind my kw66 with gloryfit app on android.it was working all fine for 2 years but now not detecting the device.

    — by Raj 2 years ago

  • Ma montre ne synchronise pas les pas pour Google fit. Quand j'essaie de synchroniser manuellement l'application s'éteint.

    — by antunes alves bernardete 2 years ago

  • What is the plastic tab on the back of my P 86 four

    — by Rich Piccolo 2 years ago

  • How do I connect my glory fit to my Samsung a12

    — by Deanna 2 years ago

  • Good afternoon,
    The watch has been working great and I love the battery life! It’s been a game changer, but the actual bands I have been unhappy with….. It’s a poor design because I already have went through 3 of them in the past 6-8 months. This is very disappointing, and I am thinking twice about purchasing from you in the future. To demonstrate that you value my business, I would like some new bands sent to me at no cost to make up for the product quality.

    — by Derek Clifton 2 years ago

  • Good afternoon,
    Please would you assist. How do I see my sleep pattern on my GloryFit App: and how do I use the ‘Find’ option on my GloryFit watch when it does not ring my iPhone 8 Plus please?
    I wear it at night.
    I have Bluetooth enabled.
    I have the GloryFit App on my iPhone 8 Plus.

    I really want to solve this. It has been a few weeks like this.

    Thank you kindly,
    Terre Spratt

    — by Terre Spratt 2 years ago

  • My Health Week Report will not load for this week is there an issue?

    — by Renee Gougis 2 years ago

  • Can’t get messages to show on my GloryFit - calls show but not messages

    — by Julie Howes 2 years ago

  • I need help. I am not able to use your app, can someone help me? I'd like to use my Spadeandco smart2 watch but cannot. My cell phone is 970-980-3368

    — by David Gilkey 2 years ago

  • My watch s37 dosn't show arabic language in right way
    What can i do ?

    — by Mohamed sief 2 years ago

  • I wore my device last night. It recorded my sleep data. When I opened the app this morning it erased my sleep data from my device and didn’t record it. I have only had my device since May.

    — by Mary Robertson 2 years ago

  • I'm not receiving a Get Captcha in my E MAIL. I try it 7 timed . And how do I activated BLUETOOTH ?

    — by Kameron.smith 2 years ago

  • Gloryfit says installed, but my email address comes up and below says Captcha with a lock sign. Can't complete it. Got a code and still reverts to capthca.

    — by Pauline A Grawey 2 years ago

  • I bought a Smart Watch and the description said to use Glory Fit app to utilize all functions. However, I cannot utilize the Multi Sports Function using iPhone 14 Pro. Why? You have many options for sports activities but only a few show up on the phone. Why?

    — by Victoria Kessler 2 years ago

  • My watch just quite. Thought battery needed charging. But it's dead, won't come on. I've only had watch about 2 months. Can you help. Thank You

    — by Amie 2 years ago

  • I'm trying to setup with watch I bought. I received the verification code but it doesn't work. When I click login it just spins round and round.

    — by John Gillis 2 years ago

  • I bought my watch near the beginning of September and it has been great! However now it’s near the middle of October and I have had no need to charge it (considering I turn it off once I come home) but now it won’t charge! I’ve tried and checked everything three times but it won’t charge. Please help me please. -Fatema

    — by Fatema 2 years ago

  • I can’t receive text notifications

    — by Joanna 2 years ago

  • my S32D will not register any sleep.

    — by randy green 2 years ago

  • hi, my watch is fully charged but the face doesnt come on, its dead- but the green light at the back is working

    — by RETHA BOTHA 2 years ago

  • Trying to see how to order a chager for my watch.

    — by felicia ewell 2 years ago

  • During Glory Fit app install I entered my email, got a code in my email and entered I end click on login. Then I get screen to change settings. I change the settings on my Samsung android phone and I do not get the next screen with a "next" at top right. The install appears to be stuck.
    The credentials I used for login was "dscott65@redacted"
    Can you please assist me?

    — by DAVID SCOTT 2 years ago

  • Forget my password in glory fit aplikasi. I can't login to setting my smart watch

    — by Nurul Chamdiyah 2 years ago

  • After wearing the glory fit watch it has recently burnt my arm and marked it

    — by Amanda Smith 2 years ago

  • Purchase a health watch can not get watch to track my steps. I have looked at oinline manuals to fix problem still no tracking. Would like to return watches and band purchased.

    — by George smith 2 years ago

  • My watch works once I take it off charge, but not once on my wrist

    — by Lorraine Taylor 2 years ago

  • I can't login to the Gloryfit app

    — by Lee Herbert 2 years ago

  • Hi I have paired my watch up with my android but I can't change the date and time on my watch

    — by Farhana Killedar 2 years ago

  • My app is not seeing all of my contacts for my phone. I've tried to uninstall and reinstall and also reset everything and it still only the same contacts it showed before.

    — by Ashley Vasquez 2 years ago

  • Just bought 2 watches that use gloryfit app. 1 is showing the correct location Pinellas Clearwater nd 1 is showing incorrect location Wright- Clearwater which I have no idea where that is. How do I correct this? Thanks Ben

    — by Ben Intravaia 2 years ago

  • Hello my watch is registering 6037 steps today where two of my associates watches 4240 and 4600. I believe mine is wildly inaccurate, what can you do to help me? Seems to be no stride adjustment?

    — by Beverly Post 2 years ago

  • Good morning. I purchased 2 of your watches. I got my husbands to synch fine with his Android phone but mine appears to be working but won't synch with the app on my iPhone. I have turned them both off and on. I have deleted the app multiple times and reinstalled it and after 2 days the app is still saying searching even though it shows connected in my bluetooth. Do I need to return this watch and get a new one? Thank you.

    — by Jennifer J Keeling 2 years ago

  • My application is showing the wrong location. My phone is located in Canton, Stark county, Ohio USA 44705. The app shows the location as Canton, Lincoln County which I believe is Nebraska, USA. Is there a way to fix this?

    — by Wendy Cheatham 2 years ago

  • Sehr geehrte Damen und Herren,
    Ich kann unter App- Berechtigungen keinen Aufostart in Android 12 one ui4 in meinem S20 FE 5G einstellen (Hintergrundaktivitätsberechtigungen). Ich habe in Gloryfit alle Berechtigungen eingestellt. Wie kann ich gloryfit automatisch im Hintergrund laufen lassen?

    Mit freundlichen Grüßen,

    Maximilian Pfeifer

    — by Maximilian Pfeifer 2 years ago

  • How do I go back and fix the height and weight and not delete the app is in k not pound mode

    — by Marvin R Briggs 2 years ago

  • Hi, I can’t get messages on my glory fit.

    — by Kayana Linder 2 years ago

  • Installed my glory on Samsung s22+ . Need to delete this app now. Can’t use phone or open screen

    — by A j kalfus 2 years ago

  • having problems connecting watch to app

    — by Gerald Shamberger 2 years ago

  • Won't accept my bankcardsx2.Put them in multiple times but continues to not accept same

    — by Annette Driver 2 years ago

  • My watch will not turn on

    — by Kimberly Reichert 2 years ago

  • cannot see oxygen levels

    — by Geri 2 years ago

  • I can not get the app to sinc. When asking male or female. it will not let me clip on anything. I'm not understanding how this works? lmk
    Thanks,
    Celina

    — by Celina B Waryasz 2 years ago

  • Not tracking my sleep.

    — by Carrie Gdovin 2 years ago

  • I can't get my Spade Healthwatch to connect with the app

    — by Charles Radney 2 years ago

  • I need to reset the password. How do I do that??

    — by Ivan Lim 2 years ago

  • How to register with Glory fit?

    — by Ivan Lim 2 years ago

  • My gloryfit watch run out of battery because it doesn't charge. I want to return it. Please advise

    — by Lanh Nguyen 2 years ago

  • My gloryfit watch won't charge although I try so much time. How can I do?

    — by Lanh Nguyen 2 years ago

  • cannot get weather to display in Fareinheit. Live in Eureka, CA and Samsung phone is set correctly

    — by Stephanie Moug 2 years ago

  • I want it to be in lbs and not kilograms

    — by Christie 2 years ago

  • मेरे मोबाइल मे ऐप क्रेश कर रहा है कृपया मुझे मेरा प्रोब्लम सॉल कर दीजिए

    — by Roshan mataghare 2 years ago

  • The weather on my Blackview R3 pro is incorrect. It shows Denton Caroline County, which is in Maryland. I am in Denton, Texas. I cannot find where or how to correct this so that the weather is accurate

    — by cathyhatton 2 years ago

  • My watch has stopped vibrating when alarm goes off. I have tried resetting but no difference. I’d appreciate it if you could advise solution

    Thanks

    Susan

    — by Susan 2 years ago

  • My watch is connected to bluetooth , but I cant get any notifications on watch , and app asking to bind , ivechecked all setting , uninstalled app , tried to conect via qr code but nothing ,

    — by Caroline Codling 2 years ago

  • blood pressure readings stall,don't change after activity,or sit at one rating for hours

    — by Fred Healy 2 years ago

  • Glory Fit shows my weather location as Sidney NE in Cheyenne county. I live in Sidney OH in Shelby county. I can find a way to correct this.

    — by Jerry Farnsworth 2 years ago

  • I can't get my watch to link

    — by Larry 2 years ago

  • My screen was blurred and then went black over a day
    I would like to attach a photo

    — by Katherine Powell 2 years ago

  • The app showed my sleep pattern the night before last but did not show last night’s even though my watch recorded it. My phone was next to me and Bluetooth was on

    — by Susan MacDonald 2 years ago

  • My watch says fully charge but able to turn on.

    — by Nebiat Alebachew 2 years ago

  • my watch does not notify me of messages or phone calls. It does not ting when I reach my step goal.

    — by Doris Newlin 2 years ago

  • Units of measure only has metric or British no mile setting

    — by Roger Deloge 2 years ago

  • Watch will not notify of SMS

    — by Emma Dixon-Child 2 years ago

  • I cannot set up the Gloryfit app on my android phone. The instructions don't make any sense. I want to set this up tonight.

    — by Paul Tighe 2 years ago

  • My samsung did a software upgrade 2 days ago and i can not longer log into the glory fit app. it asks me to update my samsung settings - which i've done but it won't let me go past there. i have installed/reinstalled and that did not help.

    — by Shelly L Gardner 2 years ago

  • My GloryFit watch isn’t tracking steps, sleep, or BP says I’ve only done 120 steps most days when I’ve been for a 10k walk! I’ve tried rebooting both watch and app multiple times nothing works

    — by Samantha Kilburn 2 years ago

  • I cannot.get TranyaGo smartwatch to autostart so I can get my.phone working with the watch.

    The Bluetooth is connected and sees the smartwatch and paired. However I get a message that says this smartwatch needs an app to operate. But no luvk

    — by Kent Hammer 2 years ago

  • Watch won't turn on. Need to return it please.

    — by Cheryl Lynn Yarbrough 2 years ago

  • Bonjour
    J'aimerai savoir comment fonctionne le mod sommeil sur l'application et comment l'activer ? Je vois aucun moyen de l'activer.
    Cordialement.

    — by Tifanny 2 years ago

  • Charger is not working

    — by Ashbin joseph 2 years ago

  • Gloryfit app giving me wrong location and wrong weather Kiselect k10 iphone 11

    — by Aironas 2 years ago

  • had watchfor a few days. step counting is wrong. sleep is wrong and bp also. have not checked the rest as do not use them. tried to uninstall and reset but now cannot get past the ' select device ' . it does select it but then cannot bind phone to watch. have tried numerous times. help please

    — by FLORENCE DAWSON 2 years ago

  • I am not able to connect my daughters smart phone to the gloryfit app GloryFit App ID is 23143746 please can you reset this for me I have tried every possible trouble shooting on both devices

    — by Dapo adefioye 2 years ago

  • GloryFit watch battery died - plugged in to charger but now just buzzing and won’t charge

    — by John 2 years ago

  • Bonjour
    Je n'arrive pas toujours à récupérer le résultat du sommeil. Peut on régler la plage horaire de l'enregistrement du sommeil?
    Merci

    — by Patrick 2 years ago

  • I am not receiving messages. I did an update and it's not taking my password

    — by Jacqueline M. Beechler 2 years ago

  • I will can't connect my kw66 watch with glory fit app.what's I can do.

    — by Shajalal 2 years ago

  • My Glory has lines running on all screens

    — by Michael Ellis 2 years ago

  • Is it possible to track calories burned on an under the desk stationary bike?

    — by George H Shook 2 years ago

  • Please how to cancel step number that appear constantelly in my phone. Thanl you.

    — by Nelson Marichal 2 years ago

  • my watch is NOT tracking steps!
    Not sure what the issue is have hard shut off phone and watch

    — by Missy Blyden 2 years ago

  • I can't seem to add more than 12 contacts even though it says add 100's. I also don't have control over the 12 it shows to add...

    — by Paige 2 years ago

  • My heart on my watch is not correct. It measures to high.

    — by Mary Binder 2 years ago

  • My glory fit smart watch want come on, it only says fully charged when I put it on the charger

    — by Craig Webb 2 years ago

  • My watch blacksmart R3 will not connect to either my iPhone 13 or Samsung tablet S7 fe !
    Please help

    — by Jed Berkeley 2 years ago

  • The watch does a terrible job of determining blood pressure. It constantly shows my pressures at 145/86. Today my doctor and nurse took my blood pressure and it was 90/64. Is there a fix available?

    — by ZbigLachowicz 2 years ago

  • The silver colour rectangle bit of my P32D thar holds the thing that goes into the hole together just completly snapped off only 4 days into buying your product the model is the P32D V004196 78:02:B7:57:5C:A6 I am able to get it replaced?

    — by Conor Gilmrtin 2 years ago