Contact 3xLOGIC View Lite II Customer Service

Why should I report an Issue with 3xLOGIC View Lite II?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of 3xLOGIC Systems Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. With alarm push notifications, D I/O support and POS/ATM searches, 3xLOGIC’s View Lite II is an excellent way to quickly access your VIGIL surveillance system data anytime, anywhere.

2. View Lite II is a mobile web client designed to allow a user to connect to and view V-Series standalone cameras and cameras connected to a VIGIL VMS server.

3. With 3xLOGIC’s View Lite II, you can use your smart device to access and monitor your surveillance cameras.

4. Our intuitive interface takes full advantage of your devices touchscreen technology and delivers a simple, light and efficient mobile solution for your surveillance network.

5. With a simple drag-and-drop interface and 9 different layout options, you can easily view up to 48 live camera feeds simultaneously.

6. Note: A web-enabled 3xLOGIC VIGIL Server or V-Series Camera is REQUIRED to use this app. - Live and Playback modes compatible with both h. 264 and MPEG4 formats. - QR Code Scanner to quickly add VIGIL Server’s. - POS Search and POS Reports with one-click POS event playback footage.

1. The app was working great until the last update on the Apr 3.

2. WHAT ARE YOU DOING 3X LOGIC?No response - app completely and totally stopped working for us last week.

3. Want 5 stars, make it goServers won't be place numerically, placed at bottom of list no matter the server name.

4. Have reinstalled app and still does this.worked great until the update.

5. Will not allow us to log in.It works great on Apple devices, but won't load anything for android.It was great.

6. When I open the app it never loads and when I tried to reinstall it now it just times out when I try to set up the server login.Will not log into after re install on new phone.

7. Would be nice if this was changed to make ease of use better.I have lost all cameras and everytime I re enter my information it times out.

8. We are unable to access our cameras remotely when an alarm goes off to see what's going on.

9. Also live Veiw on other phone times out in 1 minute even though setting is for 10 minutes.

10. please fix this as soon as possible.The update from today crashes continuously on search.

11. Times out, then I noticed, update happened 4 days ago.

1. Fix 3xLOGIC View Lite II Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart 3xLOGIC View Lite II: Restarting the app will resolve most errors.
2. Update the 3xLOGIC View Lite II App. Here is how:
   1. On Android goto PlayStore » Search for "3xLOGIC View Lite II" » Open 3xLOGIC View Lite II » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for 3xLOGIC View Lite II » click "UPDATE".
3. Clear 3xLOGIC View Lite II app cache: Clearing cached data will force your app to retrieve the latest data directly from 3xLOGIC View Lite II servers.
   1. On Android, goto Settings » Apps » Select "3xLOGIC View Lite II" » click Storage » click "Clear Cache".
4. Check 3xLOGIC View Lite II app permissions. If any of these permissions required to use your device's features are disenabled, 3xLOGIC View Lite II might not work.
5. Uninstall and reinstall 3xLOGIC View Lite II. If nothing else has worked, completely uninstall 3xLOGIC View Lite II then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing 3xLOGIC View Lite II not working

2. Fix 3xLOGIC View Lite II Server issues & Internet Connection

1. Check network connection: An unstable Internet will make 3xLOGIC View Lite II be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to 3xLOGIC View Lite II not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, 3xLOGIC View Lite II may not be able to connect to the Internet when running in the background.