Contact Word Office Customer Service

Why should I report an Issue with Word Office - Docs Reader, Excel, Sheet Editor?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of My Reader Soft to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Works great on my older Samsung tablet.Been helpful so far though I wish the ads would stop popping up whenever I use this appWhere's the edit button??? All i want to do with this app is to make a document and i can't!Can't believe I wasted my data to download this nonsense, what's the usefulness of this app if I can't type and make documents with it😠😠😠worst editing app ever i cant edit my file.

2. I'm absolutely gutted.Bad... Just downloaded this app and i am going to uninstall.. Cant edit none of my excel or word documents i have on my phone.. There is no option to edit..tooo many ads guys never recommended, and you can not make a new blank file.

3. In mid edit the app just shuts down and all my work is lost 😭😭😭...work that I had added to favorites for safe keeping but noooo it's all gone .

4. Don't trust what the app is doing in the background so uninstalled.An app for documents can't have a lot of ads on them and its just so disappointing that this app functions so poorly even we take the multiple ads out of the equation.I'm extremely furious right now .

5. Showed a word doc as expected on my phone, however had to force close the app twice to access it as the ad covered the page and wouldn't let me pass it.

6. Also hours after usage when the app had been closed it popped up over another app I was using to show me the ad again.

7. so its crazy.Needed something to read docx files.

1. Fix Word Office Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Word Office: Restarting the app will resolve most errors.
2. Update the Word Office App. Here is how:
   1. On Android goto PlayStore » Search for "Word Office" » Open Word Office - Docs Reader, Excel, Sheet Editor » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Word Office » click "UPDATE".
3. Clear Word Office - Docs Reader, Excel, Sheet Editor app cache: Clearing cached data will force your app to retrieve the latest data directly from Word Office servers.
   1. On Android, goto Settings » Apps » Select "Word Office - Docs Reader, Excel, Sheet Editor" » click Storage » click "Clear Cache".
4. Check Word Office app permissions. If any of these permissions required to use your device's features are disenabled, Word Office might not work.
5. Uninstall and reinstall Word Office. If nothing else has worked, completely uninstall Word Office then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Word Office not working

2. Fix Word Office Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Word Office be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Word Office not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Word Office may not be able to connect to the Internet when running in the background.