Contact MoneySync Customer Service

Why should I report an Issue with MoneySync: Money Management?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Washington Federal, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Hince, it doesn't matter if our receipts get mingled.Sms or push notifications would be nice, but at least there's email notifications! Fast sync, detailed info on transactions etc, tons of available accounts to add...overall a great app!Great app when it works and synchs correctly.

2. Just seems like often have synching issues.I've known about this app for years but didn't realize what it could show me at a glance.

3. I can cross reference receipts viewing all transactions or just the account transactions that was used.

4. I have uninstalled, reinstalled, emailed, and even changed my log in on wafed front, nothing had changed and no one has reached out to help me.

5. I love it thank you for all you do.Great job for this Bank.

6. This app was WONDERFUL for the longest time, it helped show me how much I was spending, how I could budget.

7. My husband and I opened a second joint account and one joint savings.

8. I ended up getting a new phone and plugged all my credentials in and if wont work.

9. Can see every thing at a glance.Thank You.I love this app.

10. My family has been with this bank for along time.

11. We can both roll things into savings for a common goal.

1. Fix MoneySync Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart MoneySync: Restarting the app will resolve most errors.
2. Update the MoneySync App. Here is how:
   1. On Android goto PlayStore » Search for "MoneySync" » Open MoneySync: Money Management » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MoneySync » click "UPDATE".
3. Clear MoneySync: Money Management app cache: Clearing cached data will force your app to retrieve the latest data directly from MoneySync servers.
   1. On Android, goto Settings » Apps » Select "MoneySync: Money Management" » click Storage » click "Clear Cache".
4. Check MoneySync app permissions. If any of these permissions required to use your device's features are disenabled, MoneySync might not work.
5. Uninstall and reinstall MoneySync. If nothing else has worked, completely uninstall MoneySync then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing MoneySync not working

2. Fix MoneySync Server issues & Internet Connection

1. Check network connection: An unstable Internet will make MoneySync be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to MoneySync not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, MoneySync may not be able to connect to the Internet when running in the background.