Published by Verizon Consumer Group

Report an issue with VZ Navigator.
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Why should I report an Issue with VZ Navigator for Tablets?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Verizon Consumer Group to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

VZ Navigator Customer Insights

1. As far as low clearance bridges that's where your map comes in.I have left my tablet for an hold ohr and it still doesn't work don't download this appWhy buy this navigation app when you can use Google Maps for free and Google is a lot more accurate.

2. niceARSLAN BABA BAD $ MAD $ NOTTYI made the mistake of installing this app from my phone and Google maps started acting really weird.

3. Way off people...way off!!!I dint have to pay for it because it came with my andriod system, but it doesn't find home which I hate!!! But its an ok app!This app is so cool becauae you can see the care driving on the roadBloatware from verizon.

4. Very fraudulent company.VZ navigator app is garbage , if you want a reliable navigator use WAZE it's very accurate and time and money saving.

5. So watch out for Verizon wants people to buy this app and if you don't they will mess with your phone.

6. Google maps is better and free.

7. If u have the ability to read signs along with the ability to reason u will know what roads are illegal for trucks.

8. Don't waste money on VZ navigatorOne of the very best...I've even relied on it in my tractor trailer.

9. It put me at home in Charlotte NC, only I live three hours south east from there.

Steps to Troubleshoot & Fix VZ Navigator Issues

1. Fix VZ Navigator Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart VZ Navigator: Restarting the app will resolve most errors.
  2. Update the VZ Navigator App. Here is how:
    1. On Android goto PlayStore » Search for "VZ Navigator" » Open VZ Navigator for Tablets » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for VZ Navigator » click "UPDATE".
  3. Clear VZ Navigator for Tablets app cache: Clearing cached data will force your app to retrieve the latest data directly from VZ Navigator servers.
    1. On Android, goto Settings » Apps » Select "VZ Navigator for Tablets" » click Storage » click "Clear Cache".
  4. Check VZ Navigator app permissions. If any of these permissions required to use your device's features are disenabled, VZ Navigator might not work.
  5. Uninstall and reinstall VZ Navigator. If nothing else has worked, completely uninstall VZ Navigator then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing VZ Navigator not working


2. Fix VZ Navigator Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make VZ Navigator be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to VZ Navigator not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, VZ Navigator may not be able to connect to the Internet when running in the background.

Reported Issues