Contact Marine Navigator Customer Service

Why should I report an Issue with Marine Navigator?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Ronald Koenig to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The reason I gave 4 stars instead Of 5 is the Ais add on which i have paid forkeeps asking me if I want to buy it again.Great App at a Great Pricel Iv'e been using MN for three years now using VMH UKHO charts and it's performed faultlessly around GB from Isles of Scilly to Orkneys.

2. Purchase permits installation on multiple devices as backup.didnt get a chance to actually see what it will do, bought and downloaded the uk/irl chartset, but the app consistently refused to see it, (android6) , so uninstalling the app.I have used it on a tablet as a backup system using charts from visit my harbour.

3. I got the charts via visit my harbour and they are extremely affordable compared to some of the other offerings available.I would highly recommend this app to anyone wanting a easy to use fully functioning chart plotter.

4. Both Ronald Koenig the developer and Steve Bryant at VMH who supply the charts are to be heartily congratulated on making this package available.Works well for me on klunky old kitkat tablet.

5. One caveat, and the reason I couldn't give 5 Stars: as a raster chart lover (vs vector charts like Navionics), there's a danger: no corrections are applied.

6. Can be a primary chart plotter allowing you to see your boat's position superimposed on the latest NOAA charts.

7. Thank you again Mr Koenig for a great product.This is a wonderfull app but I cant figure out how to import Army Corps/Western Rivers charts.

8. Please help and I gladly give you back that last star.I installed this app on my Google Nexus 7 tablet, with uk charts from visitmyharbour.

9. I love the app and I just wish I could use it on the Western Rivers with Army Corps charts.

10. We are now on a new boat, full of all sorts of fancy built-in electronics, and I will not head offshore without my Android tablets loaded with Marine Navigator.

11. Ive been using this app for over 6 years for vessels 10ft to over 100ft at times, and in waters from Maine to Texas.

1. Fix Marine Navigator Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Marine Navigator: Restarting the app will resolve most errors.
2. Update the Marine Navigator App. Here is how:
   1. On Android goto PlayStore » Search for "Marine Navigator" » Open Marine Navigator » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Marine Navigator » click "UPDATE".
3. Clear Marine Navigator app cache: Clearing cached data will force your app to retrieve the latest data directly from Marine Navigator servers.
   1. On Android, goto Settings » Apps » Select "Marine Navigator" » click Storage » click "Clear Cache".
4. Check Marine Navigator app permissions. If any of these permissions required to use your device's features are disenabled, Marine Navigator might not work.
5. Uninstall and reinstall Marine Navigator. If nothing else has worked, completely uninstall Marine Navigator then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Marine Navigator not working

2. Fix Marine Navigator Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Marine Navigator be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Marine Navigator not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Marine Navigator may not be able to connect to the Internet when running in the background.