Published by Sharda Gohil on Jan 8, 2024

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Why should I report an Issue with Duplicate Photo Video Remover?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Sharda Gohil to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Duplicate Photo Video Remover

1. Download Duplicate File Remover now to optimize your phone's performance and reclaim valuable storage space!

2. Quickly scan your entire phone, including external SD cards, and delete duplicate photos, audio, songs, and more.

3. Free up space and enhance performance by efficiently identifying and removing duplicate photos, videos, songs, and more.

4. Optimize Your Phone with Duplicate File Remover!

5. View photos and videos side by side for quick decisions on which ones to keep or delete.

6. Experience a simple, intuitive UI that makes finding and deleting similar files a breeze.

7. Exclude unnecessary folders and specify file types for efficient scanning.

8. Set the app to auto-scan your phone at your chosen frequency, receiving notifications for any duplicates found.

9. Tailor the app to your needs with folder and file type selection options.

10. Play audio songs directly within the app's search results.

11. Save time with features like selecting all files, all but the last, or all but the latest.

Duplicate Photo Video Remover Customer Insights

1. The files are wrongly sorted from low to high.ideally I would want to see the highest space taking files first to delete them I got a lot of 0 byte duplicates which took me ages to scroll down too because of the large number of duplicates Also instead of others as a category we could have duplicate documents and archives and apks and others so all major categories are coveredDoesn't allow you to select a folder even though it says it does.

2. Won't allow you to select the folder you want to scan, that feature is just broken I guess, shows no folders to select.I don't normally give 5 stars because I leave room for other apps but after trying several that didn't work or were a pain in the neck because they wanted you to pay for a non ad version and took forever to get off that page I'm going to rate this one a 5 since I didn;t have any issues.Not that impressed.

3. If I can't buy it to remove all those VERY LOUD TIME-OUT ADS, OR IF THE AUTHOR DOESN'T REMOVE THEM (Shame on author for even using those ads) then this app is a one star useless app.Works fine but lacks key features like select all / unselect all.

4. Apps with an Indian developer are always my first choice but this one falls short of expectations!Problem is we can't sort the duplicate files.

5. Rapidly uninstalling, whilst cursing the developers and Google for not manufacturing and checking apps on the play store.Most of my files are in SD Card.

6. Thank you for getting this right!5 stars if I can buy it to remove annoying and LOUD time-out ads! The noise is so loud it scares me! And you can't do a damned thing to stop it until it times out.

7. Does not allow automatic selection of files by shorter path or most recently used.

8. It spells an instruction but does not jump to a tab to execute "show SD card" and select.

9. Finds 0 duplicate files.

10. Found zero duplicates, a total waste of time to install it.

11. I've tried lots of these duplicate finder apps.

Steps to Troubleshoot & Fix Duplicate Photo Video Remover Issues

1. Fix Duplicate Photo Video Remover Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Duplicate Photo Video Remover: Restarting the app will resolve most errors.
  2. Update the Duplicate Photo Video Remover App. Here is how:
    1. On Android goto PlayStore » Search for "Duplicate Photo Video Remover" » Open Duplicate Photo Video Remover » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Duplicate Photo Video Remover » click "UPDATE".
  3. Clear Duplicate Photo Video Remover app cache: Clearing cached data will force your app to retrieve the latest data directly from Duplicate Photo Video Remover servers.
    1. On Android, goto Settings » Apps » Select "Duplicate Photo Video Remover" » click Storage » click "Clear Cache".
  4. Check Duplicate Photo Video Remover app permissions. If any of these permissions required to use your device's features are disenabled, Duplicate Photo Video Remover might not work.
  5. Uninstall and reinstall Duplicate Photo Video Remover. If nothing else has worked, completely uninstall Duplicate Photo Video Remover then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Duplicate Photo Video Remover not working


2. Fix Duplicate Photo Video Remover Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Duplicate Photo Video Remover be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Duplicate Photo Video Remover not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Duplicate Photo Video Remover may not be able to connect to the Internet when running in the background.

Reported Issues

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