Published by SYSTWEAK SOFTWARE PRIVATE LIMITED on Aug 5, 2024

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Why should I report an Issue with Duplicate Files Fixer -Remover?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of SYSTWEAK SOFTWARE PRIVATE LIMITED to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Duplicate Files Fixer Customer Insights

1. One thing I would recommend is to have another option after scanning that says "delete the duplicates so far" (from the current duplicates on the screen ascending up to the first duplicate that the app showed the user) that way the user can delete all of the duplicates that he or she has seen and can return to check the other unseen duplicates later, when they have time.Decent app, but when it comes to photos, I need to know what directory the duplicate photos are in before deciding which one I need to delete.

2. Give it a file manager so you're able to select the storage and also the folder you want to find duplicates on.Love it! This app doesn't play games it literally goes into all of the folders between internal and external storage.

3. Not to mention the time it takes to relocate an image when the app scrolls all the way back to the top each time one returns to the main duplicates list after clicking on a thumbnail to see the detailed info.Easy as pie,, and does what it says.

4. Sounds great until you realize that not only do you have to upgrade to a paid subscription (YEARLY or LIFETIME options ONLY😰) and aren't allowed to batch delete photos, but you cannot even select them manually and delete them (rendering the app useless).

5. Every single time that I run a scan and receive the results, before I can even react to the results, it goes back to the opening screen, as if I didn't just run the scan.

6. My Note 9 plus By Samsung believe it or not was just jammed with tons of my crop, and even with the huge internal HD, plus a 256 gb external SD Card added, My cell was literally so full it wouldn't allow even the most basic updatesw2 any longer due to lack of space.

7. Sadly, Duplicate File Fixer is just another impotent application.You need to have more advanced features for Android power user...even though we're like 10% of total users.

8. This app sorts through internal storage and SD card storage and quickly identifies the duplicates.

9. And it asks if you want to clean junk files after each scan, which only refers you to another of their apps in the Google Play Store.

10. And well I only had to click a few buttons and bam, the app did what it was designed to do, ! Cant complain!!I wanted to try this app to remove duplicate audio files.

11. Then allows a proper FULL scan and returns tons of results.

Steps to Troubleshoot & Fix Duplicate Files Fixer Issues

1. Fix Duplicate Files Fixer Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Duplicate Files Fixer: Restarting the app will resolve most errors.
  2. Update the Duplicate Files Fixer App. Here is how:
    1. On Android goto PlayStore » Search for "Duplicate Files Fixer" » Open Duplicate Files Fixer -Remover » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Duplicate Files Fixer » click "UPDATE".
  3. Clear Duplicate Files Fixer -Remover app cache: Clearing cached data will force your app to retrieve the latest data directly from Duplicate Files Fixer servers.
    1. On Android, goto Settings » Apps » Select "Duplicate Files Fixer -Remover" » click Storage » click "Clear Cache".
  4. Check Duplicate Files Fixer app permissions. If any of these permissions required to use your device's features are disenabled, Duplicate Files Fixer might not work.
  5. Uninstall and reinstall Duplicate Files Fixer. If nothing else has worked, completely uninstall Duplicate Files Fixer then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Duplicate Files Fixer not working


2. Fix Duplicate Files Fixer Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Duplicate Files Fixer be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Duplicate Files Fixer not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Duplicate Files Fixer may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I'd like to cancel my annual subscription to Duplicate Files Fixer. Just wanted to purchase it once.

    — by Qatar 1 year ago

  • Do not renew my subscription.

    — by Nancy Torba 2 years ago