Published by Sharda Gohil on Jan 18, 2024

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Why should I report an Issue with Whiteboard?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Sharda Gohil to your problem using the strength of crowds.
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Whiteboard Customer Insights

1. I hope this app improves, that would be greatly appreciated!The app is okay and not too bad although I've noticed some glitches while I was drawing where I would be drawing something and then pieces of the drawing with just disappear without me pushing the back button and the back button history is kind of messed up so sometimes it would erase stuff in and sometimes it wouldn't erase it in order also I know this is like not full art app but it doesn't have layers that made it kind of difficult because the sketches have to be in the backgroundDrawing on this is miserable: Colours and opacity reset every time you wanna choose something else, as well as no paint bucket tool, which is ridiculous.

2. If you want a good drawing app, look elsewhere.Inatalled on my phone for months now.

3. I believe this person got access to other app info on my device through this app.This is a very good at and I love using it.

4. Almost a nightmare to try to use for anything.Simple and powerful free whiteboard doesc almost everything I want a whiteboard to do.

5. Didn't use it much but today the app suddenly have a notification saying good morning with some letters I'm not familiar with.

6. But I really wish there was a way that you could save a drawing you made on onto your device, AFTER posting it.

7. I only have it 3 stars, because there are too many ads, and the app keeps crashing and glitchingNot a simple "Whiteboard".

8. App used to be a really simple and useful tool for creating quick drawings here and there.

9. I spent 10 minutes trying to export a picture onto my phone but no matter how many times you hit save, the picture only exists inside the app.

10. Uninstalling because it can't be bothered to do the 1 thing I needed it for.This is a really simple app, and is very low quality.

11. Not your fault the app is working just fine when It remember using it.Today, I woke up to a notification from this app in another language.

Steps to Troubleshoot & Fix Whiteboard Issues

1. Fix Whiteboard Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Whiteboard: Restarting the app will resolve most errors.
  2. Update the Whiteboard App. Here is how:
    1. On Android goto PlayStore » Search for "Whiteboard" » Open Whiteboard » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Whiteboard » click "UPDATE".
  3. Clear Whiteboard app cache: Clearing cached data will force your app to retrieve the latest data directly from Whiteboard servers.
    1. On Android, goto Settings » Apps » Select "Whiteboard" » click Storage » click "Clear Cache".
  4. Check Whiteboard app permissions. If any of these permissions required to use your device's features are disenabled, Whiteboard might not work.
  5. Uninstall and reinstall Whiteboard. If nothing else has worked, completely uninstall Whiteboard then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Whiteboard not working


2. Fix Whiteboard Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Whiteboard be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Whiteboard not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Whiteboard may not be able to connect to the Internet when running in the background.

Reported Issues