Contact MiYone SLCB Customer Service

Why should I report an Issue with MiYone SLCB Mobile?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Sierra Leone Commercial Bank to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. A Mobile Banking App aimed at using cutting-edge technology to bridge the gap between innovation and banking services. - Customers can have a live chat with a bank staff to lodge complaints. - Funds Transfer: Users can transfer funds from their accounts to any account of the same bank (Same Bank Transfer).

2. They can also transfer between they own accounts (Own Account Transfer) and seamlessly transfer funds to any other banks. - Account Enquiry: Users can make balance enquiry and transaction enquiries on their account.

3. They can search for transaction history of their account in a given date range. - Request: User can do various request offered by the bank.

4. Such request includes Statement Request, Chequebook request, ATM request, forex rate, Stop Cheque, Block ATM, etc. - Investment: Users can make an enquiry on their running investments. - Fast Balance Feature: This is a special feature that allows users to know their account balance without logging in to the application. - Blink Pay: This is a unique feature that allows user to transfer funds to a beneficiary they don’t know their account number but their email addresses. - Settings: Users can personalize the applications with various user settings such as Change Narration, Chane Account Name, Set and Change Transaction Pin Code, Change Password, Fast Balance Activation/Deactivation, etc.

1. This should have been done to cater for the new change of currency...Your company required an update of the facility, since the introduction of the new notes,,but since then I've been trying to update the app but it's not working at all,so boring anyways,,,,Excellent, thanks for linking Africell money and Orange money services to accounts, no more queue, no more time wasting.

2. I feel at ease in making payments, paying Bills, easy access to my bank balance and bank statements and even knowing the current forex exchange rate.

3. I think the system can be upgraded from time to timeApp stopped working, after the introduction of the new bank notes.

4. Thanks for the appThe App is user friendly & makes transactions very easy irrespective of distance.

5. Kudos to Sierra Leone commercial bank team.Very poor customer service standards.

6. I suggest you guys be regularly updating this app.I refuse to give 5 stars because you do not have a debit card.

7. This is more than excellent,job well done.User friendly and easy to use.

8. The last transaction section should be as long as 30 days instead of 10 daysThis app keeps stopping & misbehaving.

9. I can now get my money at any time I wish.

10. Please try all possible means to get a debit card provided t your customers.

11. I am trying to do transactions, it is not successful after several trials.

1. Fix MiYone SLCB Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart MiYone SLCB: Restarting the app will resolve most errors.
2. Update the MiYone SLCB App. Here is how:
   1. On Android goto PlayStore » Search for "MiYone SLCB" » Open MiYone SLCB Mobile » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MiYone SLCB » click "UPDATE".
3. Clear MiYone SLCB Mobile app cache: Clearing cached data will force your app to retrieve the latest data directly from MiYone SLCB servers.
   1. On Android, goto Settings » Apps » Select "MiYone SLCB Mobile" » click Storage » click "Clear Cache".
4. Check MiYone SLCB app permissions. If any of these permissions required to use your device's features are disenabled, MiYone SLCB might not work.
5. Uninstall and reinstall MiYone SLCB. If nothing else has worked, completely uninstall MiYone SLCB then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing MiYone SLCB not working

2. Fix MiYone SLCB Server issues & Internet Connection

1. Check network connection: An unstable Internet will make MiYone SLCB be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to MiYone SLCB not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, MiYone SLCB may not be able to connect to the Internet when running in the background.