Published by Unbound Medicine, Inc on Oct 17, 2023

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Why should I report an Issue with 5-Minute Emergency Consult?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Unbound Medicine, Inc to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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5-Minute Emergency Consult Customer Insights

1. Content is also limited and not the same as the book.Great Resource, direct and conciseAwesome quick reference!excellentwowI initially reviewed this App as advertised as a free App.

2. Could be a good reference for seasoned Docs.I bought a subdcription then changed the device.

3. On frequent cases, I'd search for a topic and when click on it it'd open a complete unrelated topic.

4. To avoid consumer confusion, Google or the App developer should clearly inform the consumer that it is a "try-it-before-you-buy-it" App.

5. Would have preferred cross reference links to related topics.

6. You can't move subscription across platforms like other subscriptions/apps.

7. The App is very well organized and could be a great App for a med student or resident.

8. It is a good App and appeared to be informative and easy to use.

9. This is poor support to meConcise and to the point.

10. Otherwise, seems relatively comprehensive.Nope--don't bother.

11. Change phones and they make you pay for another subscription.

Steps to Troubleshoot & Fix 5-Minute Emergency Consult Issues

1. Fix 5-Minute Emergency Consult Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart 5-Minute Emergency Consult: Restarting the app will resolve most errors.
  2. Update the 5-Minute Emergency Consult App. Here is how:
    1. On Android goto PlayStore » Search for "5-Minute Emergency Consult" » Open 5-Minute Emergency Consult » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for 5-Minute Emergency Consult » click "UPDATE".
  3. Clear 5-Minute Emergency Consult app cache: Clearing cached data will force your app to retrieve the latest data directly from 5-Minute Emergency Consult servers.
    1. On Android, goto Settings » Apps » Select "5-Minute Emergency Consult" » click Storage » click "Clear Cache".
  4. Check 5-Minute Emergency Consult app permissions. If any of these permissions required to use your device's features are disenabled, 5-Minute Emergency Consult might not work.
  5. Uninstall and reinstall 5-Minute Emergency Consult. If nothing else has worked, completely uninstall 5-Minute Emergency Consult then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing 5-Minute Emergency Consult not working


2. Fix 5-Minute Emergency Consult Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make 5-Minute Emergency Consult be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to 5-Minute Emergency Consult not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, 5-Minute Emergency Consult may not be able to connect to the Internet when running in the background.

Reported Issues