Published by University Medical Center Lubbock, TX

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Why should I report an Issue with MyTeamCare Now?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of University Medical Center Lubbock, TX to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

MyTeamCare Now Customer Insights

1. Saved me a bunch of time in the middle if moving houses and probably saved me a bunch of money too!I absolutely love it and so easy to access my lab make appointment send medication request I can also do telephone appointment with my PCP it's just excellent I love itI've never gotten in to see a doctor so quickly I love this app I didn't have to leave my home or take my kids with me it was wonderfulReally great way to see a doctor for something minor or standardIt opened the first time, but now closes out as soon as I enter my password.This was the easiest and fast doctor visit ever! Thank you for this!Super easy, and friendlyGood connectivity and videoWow super helpful and avoided a ER tripThere are certain messages I cannot reply to.

2. Only used one time, but it was a great experience.

3. Highly recommend.

Steps to Troubleshoot & Fix MyTeamCare Now Issues

1. Fix MyTeamCare Now Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart MyTeamCare Now: Restarting the app will resolve most errors.
  2. Update the MyTeamCare Now App. Here is how:
    1. On Android goto PlayStore » Search for "MyTeamCare Now" » Open MyTeamCare Now » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MyTeamCare Now » click "UPDATE".
  3. Clear MyTeamCare Now app cache: Clearing cached data will force your app to retrieve the latest data directly from MyTeamCare Now servers.
    1. On Android, goto Settings » Apps » Select "MyTeamCare Now" » click Storage » click "Clear Cache".
  4. Check MyTeamCare Now app permissions. If any of these permissions required to use your device's features are disenabled, MyTeamCare Now might not work.
  5. Uninstall and reinstall MyTeamCare Now. If nothing else has worked, completely uninstall MyTeamCare Now then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing MyTeamCare Now not working


2. Fix MyTeamCare Now Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make MyTeamCare Now be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to MyTeamCare Now not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, MyTeamCare Now may not be able to connect to the Internet when running in the background.

Reported Issues