Contact NowClinic Customer Service

Why should I report an Issue with NowClinic?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of HEALTH PLAN OF NEVADA, INC. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The NowClinic Mobile app instantly connects you with a doctor, nurse or other healthcare professional right on your iPhone or iPad.

2. It’s simple, convenient and immediate – and designed to bring healthcare to you, wherever you are.

3. You can have a personal and private visit with a live doctor—at anytime, from anywhere.

4. Choose when you’d like to receive care—on-demand or by appointment.

5. Getting the right care at the right time has never been easier.

6. For more information, visit learnmore. nowclinic. com.

1. Alot of times my doctor can't even see me and the nowclinic has been amazing at getting me seen by a medical professional & get on my way to recovery.Pretty neat! I've used the app twice, one time for a bad cold and the second time for a UTI.

2. I have called a number of times.I admit, I wasn't thrilled about convenient care being closed down and replaced with online video visits, but admittedly...it's not that bad.

3. Everything was very good except that the video cut out 3 or 4 times in about 8 minutes! This must be remedied! Otherwise, it's an excellent option if a clinic visit isn't at that time.

4. entering insurance info was kind of hard because none of the options matched exactly any of the documents I have.Seriously a major help when you're pressed for time and in medical need.

5. My primary care doctor's schedule books up really quickly so I wouldn't have been able to get in for a few days if I didn't have the app.

6. Easy interface, with excellent quality video and crystal clear audio.

7. I'm pleasantly surprised by how fast and easy everything was.I was forced to use this because of the covid-19 stuff, my normal convenient care was closed for walk-ins.

8. Great virtual bedside manners.The doctor visit itself was fine.

9. Helps to not go to into a doctor office or urgent care and be exposed to more germs.

10. I call the nowlinic with my insurance and everyone agrees, including the nowclinic agents, that the codes are wrong.

11. The nowclinic agent escalates the case only to get an email back saying the billing department (which you cannot talk to) billed it correctly.

1. Fix NowClinic Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart NowClinic: Restarting the app will resolve most errors.
2. Update the NowClinic App. Here is how:
   1. On Android goto PlayStore » Search for "NowClinic" » Open NowClinic » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for NowClinic » click "UPDATE".
3. Clear NowClinic app cache: Clearing cached data will force your app to retrieve the latest data directly from NowClinic servers.
   1. On Android, goto Settings » Apps » Select "NowClinic" » click Storage » click "Clear Cache".
4. Check NowClinic app permissions. If any of these permissions required to use your device's features are disenabled, NowClinic might not work.
5. Uninstall and reinstall NowClinic. If nothing else has worked, completely uninstall NowClinic then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing NowClinic not working

2. Fix NowClinic Server issues & Internet Connection

1. Check network connection: An unstable Internet will make NowClinic be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to NowClinic not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, NowClinic may not be able to connect to the Internet when running in the background.