Published by Piedmont Healthcare on Jul 10, 2024

Report an issue with Piedmont Now.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Piedmont Now?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Piedmont Healthcare to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Piedmont Now image 1 contact Piedmont Now image 2

About Piedmont Now

1. The Piedmont Now app provides instant support to navigate the entire Piedmont experience.

2. From finding Piedmont providers and scheduling your appointments, to guided indoor hospital navigation, the Piedmont Now app makes your healthcare experience easier than ever.

Piedmont Now Customer Insights

1. For instance my pcp wants a copy of a test I had done and I cannot find a way to text, email, or print a hard copy of the test results and since my pcp is not part of piedmont, she can't see the results.I enjoy using the Piedmont Now app to do lots of basic functions yourself and not having to talk with someone to make an appointment or review test results or send a message to your doctor, etc.

2. Sometimes it will return to perpendecular and most of the time it won't, Realy flustrating, especialy to some one 79 years old.When I originally downloaded the app I found it very helpful keeping up with my son's appointments and progress being able to see the therapists' notes.

3. Since no one returns calls for 24 hours or more at this hospital, we count on your app not to crash.Used to work great now it crashes every time I go to the calendar to see appointments.

4. I enjoy seeing my results and being able to message the doctor and the staff.

5. Now I can't access my medical records, test results and appointments because you can't bypass the upgrade.

6. I have other medical apps, but Piedmont Now is by far my favorite.I have been using my Chart for years.

7. Please fix the calendar section.Confusing at times regarding terms used tbat I am not familar with and the programs that were jusr upgrated turn my computer screen parralle and I can not use the neumeric portion.

8. If this gets fixed, I will gladly to change my rating.Was very useful until forced to upgrade app which doesn't work.

9. I like being able to access all my health care info in one place.

10. I am not able to stay at the facility his entire stay and rely on the app for his schedule and progress.

11. It also allows me to merge my medical information from another hospital into this one app so everything is in one place.

Steps to Troubleshoot & Fix Piedmont Now Issues

1. Fix Piedmont Now Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Piedmont Now: Restarting the app will resolve most errors.
  2. Update the Piedmont Now App. Here is how:
    1. On Android goto PlayStore » Search for "Piedmont Now" » Open Piedmont Now » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Piedmont Now » click "UPDATE".
  3. Clear Piedmont Now app cache: Clearing cached data will force your app to retrieve the latest data directly from Piedmont Now servers.
    1. On Android, goto Settings » Apps » Select "Piedmont Now" » click Storage » click "Clear Cache".
  4. Check Piedmont Now app permissions. If any of these permissions required to use your device's features are disenabled, Piedmont Now might not work.
  5. Uninstall and reinstall Piedmont Now. If nothing else has worked, completely uninstall Piedmont Now then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Piedmont Now not working


2. Fix Piedmont Now Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Piedmont Now be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Piedmont Now not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Piedmont Now may not be able to connect to the Internet when running in the background.

Reported Issues