Published by citymaps2go on Jun 18, 2024

Report an issue with Chicago Travel Guide.
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Why should I report an Issue with Chicago Travel Guide?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of citymaps2go to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Chicago Travel Guide

1. Find directions with detailed offline maps, in-depth travel content, popular attractions and insider tips with this Chicago city guide.

2. Browse offline in this Chicago guide for the most popular attractions, restaurants, shops, hotels, nightlife places, etc.

3. For each destination, access comprehensive and up-to-date information covering thousands of places, attractions, points of interest and many hotel booking options within this Chicago travel guide.

4. So turn your smartphone or tablet into a digital Chicago City Guide and planner leading you through YOUR choices of restaurants, hotels and which attractions to visit.

5. Find streets, attractions, restaurants, hotels, local nightlife and other POIs – and get guided in the walking direction of places you want to see.

6. The Chicago Offline Map and the Chicago CIty Guide content are fully downloaded and stored on your device.

7. Find and book hotels from within this Chicago city guide.

8. All features, such as address searches and your GPS location also work offline and without data roaming (an internet connection is of course required for initial downloading of data or booking hotels).

9. Search by name, browse by category or discover nearby places using your device’s GPS – even offline and without data roaming.

10. This Chicago guide is our reliable and easy-to-use travel companion.

11. Chicago in Illinois, USA, located besides Lake Michigan has many interesting places for sightseeing such as the Navy Pier or the Sears Tower.

Chicago Travel Guide Customer Insights

1. Useful resource when planning our tripIt shows you new places in Chicagolove the suggestions!Wear can the weather be the best?goodLove it i will travel in March and so usefull to check all around me Thank youOutdated maps and very poor nevegation design.I like the vegan selectionOkFirst trip to Chicago and i love being able to save places.

2. Only issue is an error i get every morning saying the app stopped working.

Steps to Troubleshoot & Fix Chicago Travel Guide Issues

1. Fix Chicago Travel Guide Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Chicago Travel Guide: Restarting the app will resolve most errors.
  2. Update the Chicago Travel Guide App. Here is how:
    1. On Android goto PlayStore » Search for "Chicago Travel Guide" » Open Chicago Travel Guide » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Chicago Travel Guide » click "UPDATE".
  3. Clear Chicago Travel Guide app cache: Clearing cached data will force your app to retrieve the latest data directly from Chicago Travel Guide servers.
    1. On Android, goto Settings » Apps » Select "Chicago Travel Guide" » click Storage » click "Clear Cache".
  4. Check Chicago Travel Guide app permissions. If any of these permissions required to use your device's features are disenabled, Chicago Travel Guide might not work.
  5. Uninstall and reinstall Chicago Travel Guide. If nothing else has worked, completely uninstall Chicago Travel Guide then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Chicago Travel Guide not working


2. Fix Chicago Travel Guide Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Chicago Travel Guide be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Chicago Travel Guide not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Chicago Travel Guide may not be able to connect to the Internet when running in the background.

Reported Issues