Contact Transit GO Ticket Customer Service

Why should I report an Issue with Transit GO Ticket?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Bytemark, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The Transit Go Ticket App allows riders to buy bus, rail and water taxi tickets using their mobile device.

2. No more worries about carrying cash for transit fare, Transit Go Ticket is good on King County Metro Buses, Sound Transit Express Bus, Light Rail and Sounder, King County Water Taxi, Seattle Streetcar and Kitsap Transit routed buses and fast ferry.

1. Unfortunately I can't seem to get a ticket ready in time to present it to the driver as I'm boarding, because it keeps telling me I need to "redownload" my tickets to use them even tho I am connected to data.

2. But it's not much use if it takes longer to load my purchased ticket for visable verification, than it does for you bus to drive down the street and stop on front of you.

3. The app itself seems to work OK, but it is not intuitive at all.While it's convenient to buy and use metro and and sound transit tickets without using cash or having to refill your metro card, this app is very buggy.

4. Then slowly reload the ticket from the in-use page.There needs to be more practical information about how to use this app if you seriously intend for infrequent transit users and out-of-towners to use it.

5. If you redeem points for tickets, and then use the menu to navigate to your stored tickets instead of clicking the "view tickets" button, you won't get a ticket.

6. And if you switch between apps but leave your active ticket up and let it run in the background, when you go back yo it it'll refresh the app and you'll have to wait for everything to reload.

7. It would also be nice if it explained somewhere that you may be asked to tap your ticket when you show it to the bus driver so that the background color changes, verifying that the ticket is real/valid.

8. The app developers should try being the dude trying to board a bus while this thing loads super slow, asks you to leave feed back, and the loads slow again.

9. Convenient concept, needs work!I would love to give this application a 5 star review but there are a few things that need to be implemented.

10. Embarrassing for the home of Amazon and MS to not have passable tech.First, I'm really thankful Metro makes this option available - I commute exclusively by bus/bike and it's so handy to have this if I can't find my pass.

11. I have lost many, many points before I figured this out.Terrible. It's as slow to load a it is to renew your DL.

1. Fix Transit GO Ticket Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Transit GO Ticket: Restarting the app will resolve most errors.
2. Update the Transit GO Ticket App. Here is how:
   1. On Android goto PlayStore » Search for "Transit GO Ticket" » Open Transit GO Ticket » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Transit GO Ticket » click "UPDATE".
3. Clear Transit GO Ticket app cache: Clearing cached data will force your app to retrieve the latest data directly from Transit GO Ticket servers.
   1. On Android, goto Settings » Apps » Select "Transit GO Ticket" » click Storage » click "Clear Cache".
4. Check Transit GO Ticket app permissions. If any of these permissions required to use your device's features are disenabled, Transit GO Ticket might not work.
5. Uninstall and reinstall Transit GO Ticket. If nothing else has worked, completely uninstall Transit GO Ticket then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Transit GO Ticket not working

2. Fix Transit GO Ticket Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Transit GO Ticket be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Transit GO Ticket not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Transit GO Ticket may not be able to connect to the Internet when running in the background.