Contact JUMP Starter Customer Service

Why should I report an Issue with JUMP Starter?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Uber Technologies, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Wasted 20 min standing infront of a bike and the app just kept saying "cant find that site" lost $ wont ever try again.I'm a previous uber driver, I was instructed to log in with my old credentials but the page is white and nothing is happeningCan't get started.

2. Getting annoyed how tedious making it work is.The app is not letting me choose my city and press Continue button - the button just doesn't work, and the map is empty.Worst app ever.

3. Someone needs to move this application to high pri or expect to loose a lot of potential users.The app stopped working altogether on both iOS and Android devices for about a week.

4. F.The newest update is complete garbage! Please fix this asap! Just picked up a full load from the warehouse and there aren't any drop spots showing.

5. Logged in with previous credentials and receiving blank white screenMight need an update the app.

6. Theyve replaced it with an option that allows you to upload a screen shot of the error, but it wouldn't allow me to upload the screenshot after several attempts.

7. A couple backups later to restore less recent versions of both software packages on my devices made it clear this was an Uber app issue.

8. It doesn't give you immediate access to support as the last version.

9. Do not update if you haven't already!App doesn't load right much.

10. Even after talking to support I wasnt paid for a scooter I returned to the warehouse.

11. Worst Android application I've ever download off the play store.

1. Fix JUMP Starter Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart JUMP Starter: Restarting the app will resolve most errors.
2. Update the JUMP Starter App. Here is how:
   1. On Android goto PlayStore » Search for "JUMP Starter" » Open JUMP Starter » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for JUMP Starter » click "UPDATE".
3. Clear JUMP Starter app cache: Clearing cached data will force your app to retrieve the latest data directly from JUMP Starter servers.
   1. On Android, goto Settings » Apps » Select "JUMP Starter" » click Storage » click "Clear Cache".
4. Check JUMP Starter app permissions. If any of these permissions required to use your device's features are disenabled, JUMP Starter might not work.
5. Uninstall and reinstall JUMP Starter. If nothing else has worked, completely uninstall JUMP Starter then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing JUMP Starter not working

2. Fix JUMP Starter Server issues & Internet Connection

1. Check network connection: An unstable Internet will make JUMP Starter be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to JUMP Starter not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, JUMP Starter may not be able to connect to the Internet when running in the background.