Contact Uber Customer Service

Why should I report an Issue with Uber - Driver: Drive & Deliver?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Uber Technologies, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Drive, deliver, and earn with Uber now. *This app typically uses 2 GB of data per month.

2. Exclusive app features like the Earnings Estimator can show you the busiest times to earn and keep a flexible schedule.

3. Here’s why you should drive, deliver, and earn money with Uber.

4. Decide when, where, and how long you want to earn, while keeping your flexibility.

5. Accept trips, get turn-by-turn directions and earn with ease — all from your car’s screen.

6. It’s up to you how you want to earn.

7. Whether you’re in San Francisco, New York, or Austin, Uber is available in over 10,000 cities.

8. Make money in your free time, then cash out when you’re ready.

9. Our flexibility. Your independence. Our security. Your business. Our support.

10. Using navigation can decrease your phone’s battery life.

11. Whether you want to use your bike or your car, you can make it work.

1. For example, including a button on the main interface that splits the window to show customer information without pressing the current button for a list of orders, then selecting the current order.

2. Also, there is no way to contact customer in the case you forget to deliver part of the order by accident when you are carrying multiple orders (it can get confusing and it's just human error).

3. Need to have an alert if there are going to be multiple orders for different customers at the same pick up location instead of it being all in one.

4. Multiple times, I have been within a couple of minutes from surge areas, and it sends me to the opposite side of town outside the surge.

5. This has also happened to me multiple times, I've actually been in the surge area.The app interface could be excellent if a few tweaks were implemented.

6. Also, Uber makes a lot of promises with meeting bonuses for driving at certain times of the day and accomplishing a certain number of rides, but they don't pay out the full bonuses and you have to argue with customer service regularly about it.

7. The purpose of the surge is because drivers are needed in that area, but yet you have a driver in the general area and send him to the opposite side of town.

8. I can't tell you how many times I've had to use my phone while driving to verify the address or gate code as I got closer to the delivery location.The app has been horrible for the past 3 months.

9. I had two different orders, both customers had the same exact name but lived in different locations and it came all in the same order.

10. I noticed on my screen higher cancelation rate in your area error message on my screen.

11. It almost seems like all the requests slow down and I wonder if the app stops working and doesn't notify me or something is wrong with the app.

1. Fix Uber Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Uber: Restarting the app will resolve most errors.
2. Update the Uber App. Here is how:
   1. On Android goto PlayStore » Search for "Uber" » Open Uber - Driver: Drive & Deliver » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Uber » click "UPDATE".
3. Clear Uber - Driver: Drive & Deliver app cache: Clearing cached data will force your app to retrieve the latest data directly from Uber servers.
   1. On Android, goto Settings » Apps » Select "Uber - Driver: Drive & Deliver" » click Storage » click "Clear Cache".
4. Check Uber app permissions. If any of these permissions required to use your device's features are disenabled, Uber might not work.
5. Uninstall and reinstall Uber. If nothing else has worked, completely uninstall Uber then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Uber not working

2. Fix Uber Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Uber be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Uber not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Uber may not be able to connect to the Internet when running in the background.