Contact Uber Eats Customer Service

Why should I report an Issue with Uber Eats: Food Delivery?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Uber Technologies, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Some of our food delivery partners include: Pizza Hut, Little Caesars, Buffalo Wild Wings, Papa Johns, Shake Shack, Domino’s Pizza, Nando’s, Burger King, CAVA, A&W, Chick-fil-A, Chipotle, Dunkin', IHOP, KFC, McDonald's, Panda Express, Panera, Popeyes, Shake Shack, Sonic, Starbucks, Subway, Sweetgreen, Taco Bell, Tim Hortons, Wendy's, Five Guys, Jersey Mikes, White Castle, Jack in the Box, Outback Steakhouse, Red Lobster.

2. Uber Eats makes it easy to order food delivery online or through the app and have it delivered by restaurants and delivery people near you.

3. Uber Eats is currently available in cities and metro areas including Adelaide, Amsterdam, Atlanta, Auckland, Austin, Baltimore, Brussels, Cape Town, Chicago, Dallas, Denver, Johannesburg, Glasgow, London, Los Angeles, Madrid, Melbourne, Mexico City, Miami, Milan, Nashville, New Orleans, New York, Ottawa, Paris, Philadelphia, Rio de Janeiro, San Diego, San Francisco, Seattle, Stockholm, Sydney, Taipei, Tokyo, Toronto, Warsaw, and Washington DC.

4. Uber Eats is the way to order the food you love through an easy delivery experience.

5. Food delivery options for you to order and enjoy including pizza, burritos, burgers, sushi, donuts, and Chinese takeout. Prefer pickup?

6. Choose your favorite delivery options with the Uber Eats app now. For $9. 99 per month, Uber One subscribers enjoy $0 Delivery Fee and up to 10% off orders over $15 at participating non-grocery stores (and 5% off orders over $35 at participating grocery stores) available on Uber Eats.

7. Find the meal you crave and order food from restaurants easily with the Uber Eats app.

8. Uber Eats helps you find food delivery around the world.

9. Now you can also order food ahead for Pickup instead of just ordering delivery.

10. Track your food delivery order on a map as it heads your way.

11. Order food from nearby restaurants and search by cuisine, restaurant name, dish, and meal.

1. But the prices just seem really high on a lot of the fast food restaurants.... Also it would be really cool if you could connect other apps to Uber eats so you can use your customer rewards and get discounts and/or earn points still!I enjoy ordering food, but sometimes when you order food they don't indicate the location is too far until after you place the order.

2. It's easy enough to cancel, but it's simply inconvenient when it happens.I like the app and how easy it is to use and it's cool that you can see your driver's real time location when they accept to deliver your order.

3. Driver would cancel the order and pass it on to another, but I would only see that initial driver so the food would never come.

4. I'm not sure what's wrong with it but it's extremely frustrating cause even if I do get it to work and order something I can't keep track of my order cause it won't let me open the app again!The app is very good - its the exorbitant fees that make it hard to use more.

5. Tried the uber one trial only to realize it doesn't cover half the places I use and increases the minimum order amount.

6. The price of the food is higher than the restaurant- so someone is getting that money - the restaurant doesn't - then there's the service fee, delivery fee, taxes and tip.

7. Keep blowing up my phone with irrelevant ads and once I turned everything off through the app I'm getting them twice as much now.Help button doesn’t work half of the time *and* it chooses locations that aren't exactly close.

8. They've switched to AI customer service which is useless, and they default now to refunds in Uber cash when they do screw up instead of charging back the card.

9. The majority of drivers (in my area at least) are friendly and on occasion even called to let me know if an order can't be fulfilled.

10. When your food comes on time warm and looks like the photos and what you purchase the food to look like and taste like.

11. Wildly frustrating when the driver has 2 other deliveries on the way but the estimate says 10 minutes.

1. Fix Uber Eats Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Uber Eats: Restarting the app will resolve most errors.
2. Update the Uber Eats App. Here is how:
   1. On Android goto PlayStore » Search for "Uber Eats" » Open Uber Eats: Food Delivery » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Uber Eats » click "UPDATE".
3. Clear Uber Eats: Food Delivery app cache: Clearing cached data will force your app to retrieve the latest data directly from Uber Eats servers.
   1. On Android, goto Settings » Apps » Select "Uber Eats: Food Delivery" » click Storage » click "Clear Cache".
4. Check Uber Eats app permissions. If any of these permissions required to use your device's features are disenabled, Uber Eats might not work.
5. Uninstall and reinstall Uber Eats. If nothing else has worked, completely uninstall Uber Eats then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Uber Eats not working

2. Fix Uber Eats Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Uber Eats be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Uber Eats not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Uber Eats may not be able to connect to the Internet when running in the background.