Published by Turkish Airlines on Oct 16, 2024

Report an issue with Turkish Airlines Flight Ticket.
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Why should I report an Issue with Turkish Airlines Flight Ticket?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Turkish Airlines to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Turkish Airlines Flight Ticket

1. Now, you can easily make your travel plan, ticketing and Miles transactions. arrange your reservations and view your registered flights a lot faster. points of the world. 🗺 By viewing the special offers, you can fly with advantageous prices. that will color your travel. • You can make your reservation later by saving your flight. payment whenever you want on all of your devices. or cancel your flight and add infants to your flight. you can select the most convenient ones and make payments easily. • You can buy tickets a lot faster by saving your credit card or scanning your card with the camera at the payment stage. • You can always feel safe by hiding your credit card and profile information. • We have developed a personalized Miles&Smiles experience exclusive to our mobile application.

2. Transactions like buying Miles and transferring Miles can be carried out on our mobile application. • You can make reservations from any hotel you like and save time by renting your car before your travel with special prices or using your Miles. • If you wish, you can buy a travel insurance to take precautions against unexpected events during your travel. • In order to maximize your comfort, you can fly in the seat you wish by selecting your seat. • It is now a lot easier to buy tickets for your travels including multiple flights.

3. Just click on the multi-city selection. • You can follow the status of any flight you wish by using flight status feature. • Before your travel, you can view the location of counters, cafes, restaurants, pharmacies and more on the maps with the uploaded airport maps.

4. you up by remembering your selections and flights. benefit from features making your life easier such as reservation, ticketing and check-in. • Either a vacations or a business trip, it now a lot easier to plan your travel! • We have created a new design focused on the ideal user experience.

5. You can enter to your account with your finger print. • You can get an award ticket or shop on Shop&Miles by using your Miles. • Now, Miles transactions are much more extensive!

Turkish Airlines Flight Ticket Customer Insights

1. if a ticket is changed to an open ticket, the booking reference disappears from the app! It is then impossible for a user to find the original booking to select a suitable later flight via the app.

2. I shouldn't have to go to other locations in or out of the app to find this.I recently experienced a delay with Turkish Airlines on my flight from Morocco to Istanbul, where I was supposed to catch a connecting flight to Izmir.

3. My flight keeps disappearing while I'm in layover!! Miles and smiles account keeps glitching and won't add my miles and keeps telling me to fill out information I already filled out over and over.

4. I am uninstalling this app and will only put it back when there are separate notification settings for ads and flight notifications.)This is crazy! Useless app.

5. I had to CALL the airline on the phone to change my flight.

6. Not only that, the same is true for the website, hence both app & website need rectifying.Purchasing the ticket was a pain in neck but managing the booking is worse.

7. The airline did not take any responsibility for the delay, and when I looked into purchasing a new ticket, it was actually cheaper than changing my existing one.

8. Tried making a reservation and twice in a row, both unsuccessful, including several other attempts that didn't even allow me to get to the payment page.

9. Also, despite the actual flight is at 00:40, app showing 01:40 which is the local TR time.

10. They moved my flight with an option to select a new flight.

11. I tried to create account for miles&smiles but the create password field will not let me paste my password, also it just allows you to have numbers in that field.App is not user friendly: 1.

Steps to Troubleshoot & Fix Turkish Airlines Flight Ticket Issues

1. Fix Turkish Airlines Flight Ticket Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Turkish Airlines Flight Ticket: Restarting the app will resolve most errors.
  2. Update the Turkish Airlines Flight Ticket App. Here is how:
    1. On Android goto PlayStore » Search for "Turkish Airlines Flight Ticket" » Open Turkish Airlines Flight Ticket » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Turkish Airlines Flight Ticket » click "UPDATE".
  3. Clear Turkish Airlines Flight Ticket app cache: Clearing cached data will force your app to retrieve the latest data directly from Turkish Airlines Flight Ticket servers.
    1. On Android, goto Settings » Apps » Select "Turkish Airlines Flight Ticket" » click Storage » click "Clear Cache".
  4. Check Turkish Airlines Flight Ticket app permissions. If any of these permissions required to use your device's features are disenabled, Turkish Airlines Flight Ticket might not work.
  5. Uninstall and reinstall Turkish Airlines Flight Ticket. If nothing else has worked, completely uninstall Turkish Airlines Flight Ticket then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Turkish Airlines Flight Ticket not working


2. Fix Turkish Airlines Flight Ticket Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Turkish Airlines Flight Ticket be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Turkish Airlines Flight Ticket not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Turkish Airlines Flight Ticket may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Greetings

    My membership number is TK502256158. I would like to create a new account due to change of name so I would like to delete the current account as it has zero miles.

    — by Zainab Qadeer 2 years ago

  • Dear sir/madam,
    I'm requesting you to delete my Turkish airline's Miles&Smiles account. My member number- TK410003987. Thank you

    — by Nasif Chowdhury 2 years ago

  • Greetings.
    My name is Seyed Aarash Maroufian and I created a profile on Turkish Airlines. I wanted to use the benefits for students, but unfortunately, I made a mistake on my profile.
    Therefore I need to terminate the existing account, so I can make another one. Thanks!

    — by Seyed Aarash Maroufian 2 years ago

  • i want to delete fully my account

    — by ABDUL MUIN BIN ZAULKIFILI 3 years ago