Contact Hawaiian Airlines Customer Service

Why should I report an Issue with Hawaiian Airlines?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Hawaiian Airlines to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. From streamlined booking to faster check-in, paperless boarding passes, and real-time flight notifications, you'll have everything you need for your travel needs, all in the palm of your hand.

2. Trip Management — Once you've checked in, view, change or upgrade your seat, check that your flight is on time, see the upgrade list and more.

3. Real-Time Notifications — Stay informed with up-to-the-minute notifications if your gate or flight time change.

4. Up-to-the-Minute Flight Status — Get the latest flight departure and arrival times, with ability to "watch" flights and get notified if things change.

5. Check in up to 24 hours before your flight and your upcoming trip will be ready to view and manage on-the-go.

6. Flight Booking — Search for flights and book a trip to your favorite destinations right in the app.

7. Interactive Airport Maps — Get interactive indoor airport maps with turn-by-turn walking directions to your gate, baggage claim, restaurants and lounges at our busiest airports.

8. Connect with a Hawaiian Airlines agent quickly and conveniently through the in-app chat and get answers to your questions when you need them.

9. Trip Planning — Need help planning an epic trip to Hawaii?

10. Boarding pass will automatically update if there's a change and is always accessible in the app, even if you are offline.

11. Visit our Island Guide for information about each island's unique character and recommendations for hikes, beaches, restaurants and more.

1. Updates often cause various issues: - freezing - Signing you out, fingerprint sign in not working - Random error messages when trying to check in, etc.The app worked fine for flight check-in, but it's worthless for checking airfare, particularly if you are doing more than one search (e.g., trying different dates, changing airports, etc).

2. Once I had to do it online, but then the app was unable to retrieve a boarding pass (since I already checked on) and on the return trip I used the old app (which somehow never uninstalled with the update!) and as bad as that one is, it worked when the "new and improved!" one couldn't.

3. I tried more than an hour to book my flight and it kept telling me at several points in the process something went wrong and I had to search for the flight again and enter my data again.

4. Also, and my biggest issue right now, is that it says an update is available (which makes the app unusable until updated) but when I click the link to update, there is NO update available! The only option is to open the App, which then tells me an update is available.

5. Using a Samsung Note 8.Tried to check in on flights over the last week, none have worked.

6. When booking flights, passenger info isn't saved, requiring all data to be handy, and consuming the time it takes to complete the transaction.

7. Don't waste your time with this app.The newest update once again is a FAIL! I can no longer easily make flight or seat changes.

8. This app just takes up storage memory and probably made to specifically report back on my phone activity, passwords, searches and such rather than to be of any use to the user.Couldn't log in for weeks on my phone.

9. I tried to book a trip and it asks to open the Internet web page.

10. This is probably the worst update yet.The app is much improved over the old version, but still requires going to the website for too many functions.

11. Follow-up on 2/11: update installed, still cannot log in with the app using either username or Hawaiianmiles #.

1. Fix Hawaiian Airlines Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Hawaiian Airlines: Restarting the app will resolve most errors.
2. Update the Hawaiian Airlines App. Here is how:
   1. On Android goto PlayStore » Search for "Hawaiian Airlines" » Open Hawaiian Airlines » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Hawaiian Airlines » click "UPDATE".
3. Clear Hawaiian Airlines app cache: Clearing cached data will force your app to retrieve the latest data directly from Hawaiian Airlines servers.
   1. On Android, goto Settings » Apps » Select "Hawaiian Airlines" » click Storage » click "Clear Cache".
4. Check Hawaiian Airlines app permissions. If any of these permissions required to use your device's features are disenabled, Hawaiian Airlines might not work.
5. Uninstall and reinstall Hawaiian Airlines. If nothing else has worked, completely uninstall Hawaiian Airlines then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Hawaiian Airlines not working

2. Fix Hawaiian Airlines Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Hawaiian Airlines be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Hawaiian Airlines not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Hawaiian Airlines may not be able to connect to the Internet when running in the background.