Contact Brussels Airlines Customer Service

Why should I report an Issue with Brussels Airlines?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Brussels Airlines NV/SA to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Once you’ve got the Brussels App, you’ll receive push notifications as well as real-time flight information, important flight status updates and relevant offers straight to your smartphone.

2. Real-time information and flight status: From 24 hours before your flight, you will be provided with important details and updates about your journey thanks to your mobile travel companion.

3. Flight ticket and onboard services: You always have your mobile boarding pass and onboard services to hand thanks to the Brussels App – even when you don’t have internet access.

4. The Brussels App accompanies you the whole time, from the minute you book your flight to when you land at your destination and even afterward to make sure the whole experience is as seamless as possible.

5. Book flights, add baggage and choose seats: Purchase the flight that best suits you and even add a rental car if you need to.

6. The Brussels App ensures you’re well looked after throughout the entire flight experience.

7. Travel ID and Brussels Miles and More: You can store various payment methods in your Travel ID account with the new digital wallet, making it easy to pay anytime, anywhere.

8. Notifications for check-in and the flight status will pop up on your home screen as well as any gate changes so you won’t miss out on any news.

9. Check out brusselsairlines. com and follow us on Instagram, Facebook, YouTube and X to stay up to date with the latest news and flight offers.

10. The Brussels App lets you book flights, choose seats and get your boarding passes in order.

11. All relevant flight information is at your fingertips, so you know your flight status without having to ask the flight crew.

1. The security check for adding your account (by using your email or your phone number) doesn't work, it took me 1 hour to get the activation link... I hope they have at least solved the offline availability of boarding passes (which was still not possible a few months ago...). So by far: worst airline app everTerrible experience.

2. So I'm forced to use the QR codd that O received via email.Beyond aviation standards! Have to add my contact details but they never got stored.. even filling in all fields with correct data format..and for some reasons mandatory fields are doubled! Trying to select seat that i want to pay for, get error DAPI/400/4926 and contacting developpers send y mail to callcenter! And these IT developers never read reactions on this platform, maybe they prefer IOS.

3. After going through setting up an account the first check in worked perfectly but then the 2nd pass was not sent to the app and so I was unable to claim my 2nd boarding pass online and was told that I'd have to get the pass at the airport where I have a 1 hour 20 minute layover if I could not print it out.

4. Deleted the trip and tried again... Now it won't let me register a trip... either times out or 'there has been an error'.Main reason for having the app is to have the boarding passes in it, but after checking in and even boarding it still does not show the boarding pass.

5. Return trip, let me check-in and emailled boarding cards but then refused to acknowledge checked in status... inviting me check in again.

6. Your profile in the app (name, address etc...) is not the same thing than your account (which is used for getting your boarding pass and checking-in).

7. Outgoing it let me enter name and locator code, check-in worked but no boarding cards in the app (had them emailed).

8. (I am a frequent flyer - once per month)This is just a web app that let you see your boarding passes and do the check in.

9. I wonder when the airline is going to start taking these issurs seriously, as it looks very much that they are happy to loose customers to virtually all other airlines who are capable of having a functioning app.

10. This app is another example of Belgian incompetence, which sadly, seems to be ubiquitous in the entire country.I'm constantly using several airline's apps but this one is by far the worst one.

11. On top of that my new tickes is not even shown in the boarding tab.

1. Fix Brussels Airlines Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Brussels Airlines: Restarting the app will resolve most errors.
2. Update the Brussels Airlines App. Here is how:
   1. On Android goto PlayStore » Search for "Brussels Airlines" » Open Brussels Airlines » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Brussels Airlines » click "UPDATE".
3. Clear Brussels Airlines app cache: Clearing cached data will force your app to retrieve the latest data directly from Brussels Airlines servers.
   1. On Android, goto Settings » Apps » Select "Brussels Airlines" » click Storage » click "Clear Cache".
4. Check Brussels Airlines app permissions. If any of these permissions required to use your device's features are disenabled, Brussels Airlines might not work.
5. Uninstall and reinstall Brussels Airlines. If nothing else has worked, completely uninstall Brussels Airlines then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Brussels Airlines not working

2. Fix Brussels Airlines Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Brussels Airlines be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Brussels Airlines not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Brussels Airlines may not be able to connect to the Internet when running in the background.