Published by Caribbean Airlines Limited on Aug 26, 2024

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Why should I report an Issue with Caribbean Airlines?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Caribbean Airlines Limited to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Caribbean Airlines

1. During the check-in process, eligible bookings have the ability to select seats inclusive of Caribbean Plus and pay for extra baggage.

2. During the booking process, customers have the ability to select seats inclusive of the Caribbean Plus and pay for extra baggage.

3. You can easily check-in from as early as 24 hours prior to your scheduled flight departure using your PNR, e-ticket number or Caribbean Miles number.

4. You are now able to book flights on the domestic airbridge between Trinidad and Tobago and pay in Trinidad and Tobago Dollars (TTD)!

5. You can now use our app to view your position and acceptance in the standby queue for the domestic airbridge between Trinidad and Tobago.

6. Upon subscription you can receive push notifications of any irregularities that may come up for your trip with us (gate changes, flight delays etc.

7. You can easily book a flight- one-way or roundtrip, to all the destinations we serve from the convenience of your mobile or tablet devices.

8. Special services such as wheelchair and dietary requirements can also be requested.

9. You can access our live chat facility and interact directly with an agent during our support hours.

10. Special services such as wheelchair can also be requested.

11. Once completed, you can subscribe for in-app notifications and receive your boarding pass for use where airport facilities allow.

Caribbean Airlines Customer Insights

1. Also you can do like COPA and JetBlue and offer free points to update your profile.Clean looking interface however it lacks the basic features of other airline apps (logging into your miles account instead of creating a "local" profile, meal selection for premium seats, etc).

2. Its very user friendly.Was able to book not o ly my flight but hotel.

3. Have been waiting a while for this and it exceeded expectations in every way.Was able to book not o ly my flight but hotel.

4. maybe for now, your mandatory City field should be free formed so folk can just type their City into the box versus using a drop/down selection.App is very useful but I have one problem with this app.

5. i can book flights, browse and I can see my total even as i change my flight selection.

6. The interface is very nice, smooth and easy enough to operate but I feel it needs some features to improve.

7. The should be able to send you a link and you pay direct to there accounApp is great and easy to use.

8. Also I was able to check in online with the app for each flight.

9. Also I was able to check in online with the app for each flight.

10. The app was unable to retrieve my booking, but it works on the website.The app cannot find my booking information, keeps saying it cannot process my request.

11. this app may do the job since it's a nice straight forward enrollment form and easy on the eyes to read but, it's missing many cities just around NY/NJ/CT areas.

Steps to Troubleshoot & Fix Caribbean Airlines Issues

1. Fix Caribbean Airlines Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Caribbean Airlines: Restarting the app will resolve most errors.
  2. Update the Caribbean Airlines App. Here is how:
    1. On Android goto PlayStore » Search for "Caribbean Airlines" » Open Caribbean Airlines » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Caribbean Airlines » click "UPDATE".
  3. Clear Caribbean Airlines app cache: Clearing cached data will force your app to retrieve the latest data directly from Caribbean Airlines servers.
    1. On Android, goto Settings » Apps » Select "Caribbean Airlines" » click Storage » click "Clear Cache".
  4. Check Caribbean Airlines app permissions. If any of these permissions required to use your device's features are disenabled, Caribbean Airlines might not work.
  5. Uninstall and reinstall Caribbean Airlines. If nothing else has worked, completely uninstall Caribbean Airlines then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Caribbean Airlines not working


2. Fix Caribbean Airlines Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Caribbean Airlines be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Caribbean Airlines not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Caribbean Airlines may not be able to connect to the Internet when running in the background.

Reported Issues