Contact Laundry Connect Pay Customer Service

Why should I report an Issue with Laundry Connect Pay?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Automatic Laundry to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Easy to set up and add value, start machines, track history, contact us, request service, access laundry tutorials and stain removal guides, live status of your washer or dryer, text or e-mail notifications when your laundry machine is done and more!

2. Laundry Connect Pay from Automatic Laundry is a feature rich app that allows you to operate the washers and dryers in your community or campus laundry room with your smart phone.

3. This app only works at communities and schools that have laundry rooms managed by Automatic Laundry with our Laundry Connect Pay system installed.

4. Makes doing laundry easier and much more convenient than having to get quarters and having to carry around a laundry card – everything is right on your phone!

5. Check your laundry room signage for information and availability of Laundry Connect Pay.

6. The app also allows us to give you instant refunds.

7. Bluetooth is required to be on to recognize and start machines.

1. There's also now no way to tell if there are open machines without walking to the room.You can't do anything unless you give location access, which is dumb given that you are provided with a code as well.

2. Recent updates removed the ability to see the status of all units in the room, while not fixing the broken cycle status function for tracking the machines that you start.

3. You often have to return to your apartment (if machines in building) and open the app there then run down to the laundry room to start before the connection drops.

4. One minor drawback is when starting the dryer it's possible to accidentally add more time, and if you want to add more than just one increment, you need to go back into that machine as though you are starting it.The setup process could be a little more intuitive and user friendly.

5. Even if you disable the location feature by spoofing, it forces you to turn on the Bluetooth system which again turns the location back on.

6. If the card reader wasn't broken on these machines, I would never consider downloading this app.The app works well.

7. App doesn't start unless I allow it access to my location.

8. There are a few drawbacks- occasionally it has a hard time connecting with the server or the machines and its a bit clunky to add additional time to your dry time.

9. However, I know the machines are bluetooth only? When I moved into my apartment, they gave me a card and it had $2 on it.

10. Has to be restarted, or I have to uninstall and reinstall multiple times for it to work and even then I half the time that doesn't work so I get frustrated and give up for the day.

11. Creating an account requires verifying an email, a phone number, and accepting an absurdly huge page for a laundry app.

1. Fix Laundry Connect Pay Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Laundry Connect Pay: Restarting the app will resolve most errors.
2. Update the Laundry Connect Pay App. Here is how:
   1. On Android goto PlayStore » Search for "Laundry Connect Pay" » Open Laundry Connect Pay » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Laundry Connect Pay » click "UPDATE".
3. Clear Laundry Connect Pay app cache: Clearing cached data will force your app to retrieve the latest data directly from Laundry Connect Pay servers.
   1. On Android, goto Settings » Apps » Select "Laundry Connect Pay" » click Storage » click "Clear Cache".
4. Check Laundry Connect Pay app permissions. If any of these permissions required to use your device's features are disenabled, Laundry Connect Pay might not work.
5. Uninstall and reinstall Laundry Connect Pay. If nothing else has worked, completely uninstall Laundry Connect Pay then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Laundry Connect Pay not working

2. Fix Laundry Connect Pay Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Laundry Connect Pay be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Laundry Connect Pay not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Laundry Connect Pay may not be able to connect to the Internet when running in the background.