Published by tourias

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Why should I report an Issue with Istanbul Travel Guide?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of tourias to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Istanbul Travel Guide Customer Insights

Steps to Troubleshoot & Fix Istanbul Travel Guide Issues

1. Fix Istanbul Travel Guide Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Istanbul Travel Guide: Restarting the app will resolve most errors.
  2. Update the Istanbul Travel Guide App. Here is how:
    1. On Android goto PlayStore » Search for "Istanbul Travel Guide" » Open Istanbul Travel Guide » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Istanbul Travel Guide » click "UPDATE".
  3. Clear Istanbul Travel Guide app cache: Clearing cached data will force your app to retrieve the latest data directly from Istanbul Travel Guide servers.
    1. On Android, goto Settings » Apps » Select "Istanbul Travel Guide" » click Storage » click "Clear Cache".
  4. Check Istanbul Travel Guide app permissions. If any of these permissions required to use your device's features are disenabled, Istanbul Travel Guide might not work.
  5. Uninstall and reinstall Istanbul Travel Guide. If nothing else has worked, completely uninstall Istanbul Travel Guide then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Istanbul Travel Guide not working


2. Fix Istanbul Travel Guide Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Istanbul Travel Guide be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Istanbul Travel Guide not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Istanbul Travel Guide may not be able to connect to the Internet when running in the background.

Reported Issues

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