Published by SwiftKey on Nov 7, 2024

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Why should I report an Issue with Microsoft SwiftKey Beta?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of SwiftKey to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Microsoft SwiftKey Beta

1. Welcome to the beta program for Microsoft SwiftKey Keyboard - here you can test early performance updates, new unreleased features, customizations, and special themes.

2. Features in the beta app are in active development and might not work perfectly or ever be released to the main Microsoft SwiftKey app.

3. The Microsoft SwiftKey beta app for Android will not replace the regular Microsoft SwiftKey app on your phone, but will be downloaded as a second app so you can switch between the two for comparison.

4. As a beta tester, we rely on you to help us find bugs and give us feedback on new features.

5. Thanks for helping us make Microsoft SwiftKey the best it can be!

6. To give us feedback or report any bugs, head on over to our Support Forums - We have a group of moderators and SwiftKey staff members that are actively looking and responding to feedback.

Microsoft SwiftKey Beta Customer Insights

1. Looking forward to seeing more syncing functionality with Windows.Hello. I have used the swipe key feature a lot with the stock keyboard app, that came with Samsung Galaxy 22+ phone.

2. I have the latest Operating System version and the latest SwiftKey version app.Great features, good customization to get it where you personally like how to use a keyboard.

3. The only keyboard I've liked more simply because I think it was more accurate in predictive texting and sipping is the the Microsoft keyboard that started on windows phone and adapted to windows on PC.

4. Thank you.Love SwiftKey but.. Seem to be having issues contacting support to send a suggestion.

5. It seems, I am having trouble with Microsoft Swipe keyboard in using the swipe key feature.

6. Essentially, it will show one (often correct) version of what I've typed in the entry window, and a second option (often the last character of that word) as the "autocorrect" entry, which it will revert to if I proceed normally.

7. The swype typing, endless customization, and additional features have made it my preferred keyboard.

8. I'd swipe "which" and it would show "which" where I was typing and in the top middle auto predict, until I let go, then it'd change to "io" or random letters.

9. Overall it's pretty good but hopefully it gets better integration of the AI searching and some extra options.Update: thank you for bringing back the list view for the clipboard.

10. So I'm going to leave my suggestion here: SwiftKey should have a memory function.

11. Being able to copy to the clipboard and then have it sync with my Windows PC is great.

Steps to Troubleshoot & Fix Microsoft SwiftKey Beta Issues

1. Fix Microsoft SwiftKey Beta Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Microsoft SwiftKey Beta: Restarting the app will resolve most errors.
  2. Update the Microsoft SwiftKey Beta App. Here is how:
    1. On Android goto PlayStore » Search for "Microsoft SwiftKey Beta" » Open Microsoft SwiftKey Beta » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Microsoft SwiftKey Beta » click "UPDATE".
  3. Clear Microsoft SwiftKey Beta app cache: Clearing cached data will force your app to retrieve the latest data directly from Microsoft SwiftKey Beta servers.
    1. On Android, goto Settings » Apps » Select "Microsoft SwiftKey Beta" » click Storage » click "Clear Cache".
  4. Check Microsoft SwiftKey Beta app permissions. If any of these permissions required to use your device's features are disenabled, Microsoft SwiftKey Beta might not work.
  5. Uninstall and reinstall Microsoft SwiftKey Beta. If nothing else has worked, completely uninstall Microsoft SwiftKey Beta then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Microsoft SwiftKey Beta not working


2. Fix Microsoft SwiftKey Beta Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Microsoft SwiftKey Beta be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Microsoft SwiftKey Beta not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Microsoft SwiftKey Beta may not be able to connect to the Internet when running in the background.

Reported Issues

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