Contact Vault Customer Service

Why should I report an Issue with Vault - Hide Photos & Videos?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Photo Technology & Video Downloader to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I am very glad after the use of the superb application for managing our picture and videos.I have saved some videos and audios but they are not being opened and your app is not working properly and it does not open do somethingHi team My self vaibhav Nand Tiwari I m using gallery vault since 2014 when I m college since that time I m very very safe on this application but in 2022 when I have change my mobile phone but unfortunately my previous data is missing From 2014 I have changed so many phone but this problem never happens with pls resolve it as soon as you canThis is the best Offers all the regular calculator functions in a simple, stylish and easy to use.Gallery vault most important application in Android phone users.

2. Unable to use it right after the first use such a pathetic software it's.After two day once again tried to open it & was able to retrieve data.Three stars rating for bugs impacted the overall experience.My experience is simply high-quality with this application.

3. I am using this application and features very good i highly recommended that guys.........Just installed it and App isn't opening after entering PIN.

4. This application very easy to use.

5. Don't know what the issue .

1. Fix Vault Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Vault: Restarting the app will resolve most errors.
2. Update the Vault App. Here is how:
   1. On Android goto PlayStore » Search for "Vault" » Open Vault - Hide Photos & Videos » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Vault » click "UPDATE".
3. Clear Vault - Hide Photos & Videos app cache: Clearing cached data will force your app to retrieve the latest data directly from Vault servers.
   1. On Android, goto Settings » Apps » Select "Vault - Hide Photos & Videos" » click Storage » click "Clear Cache".
4. Check Vault app permissions. If any of these permissions required to use your device's features are disenabled, Vault might not work.
5. Uninstall and reinstall Vault. If nothing else has worked, completely uninstall Vault then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Vault not working

2. Fix Vault Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Vault be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Vault not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Vault may not be able to connect to the Internet when running in the background.