Contact Palmstreet Customer Service

Why should I report an Issue with Palmstreet - Buy Plants Live?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Touchberry - Secret Photo Album, Plant Identifier to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. If I try to upload a photo from my gallery, it prompts me to change my permission settings to allow the app to access my gallery...which I already have! I have tried uninstalling and reinstalling several times, but nothing changes.Sold a plant, tracking shows that it's been delivered then back to untraceable, buyer stopped responding.

2. Disappointing since I had started making connections with people and tracking progress with my plants now I have to start all over with another appPlease please please add "when to prune" under how to grow! This is something I never remember for my plants (yard and potted) and it's so annoying to look each one up individually, just to forget by next season.

3. Customer service no help, going to file usps claim, on top of all that app itself is a crush course, never works right.Really fast shipping, which is great because it's the winter months where I live.

4. It's a great app but no matter what kind of plant between succulents or vines, it still says they need to be watered every few days and succulents will drown if you water them that much.

5. My swiss cheese monster came wrapped with care! it was a little wilted but im sure that was because of shipping!!! Soooo Happy!!!App was pretty good besides slow loading at stert up until early last week.

6. I'd LOVE to have all my plants with those quick facts, all in one app!I saw ad about this app and installed to try it, but it just shows grey screen and doing nothing.

7. If these things could be fixed that would be great.I really want to utilize this app, especially after one of my favorite growers recommended it, but it is completely unusable at this time.

8. Haven't been able to get on for the past 2 days even after updating my phone and reinstalling the app.

9. Update: this issue is resolved after the update, but again a new issue, app keeps openings even when I'm not opening it, it even opened when the kept my phone aside.

10. If these bugs can be fixed, this could be a pretty cool app for plant lovers.Not only is it not user-friendly, but all I wanted was a plant identifier app.

11. It takes super long when it does work for me to add plants, make a post, or answer community questions".

1. Fix Palmstreet Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Palmstreet: Restarting the app will resolve most errors.
2. Update the Palmstreet App. Here is how:
   1. On Android goto PlayStore » Search for "Palmstreet" » Open Palmstreet - Buy Plants Live » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Palmstreet » click "UPDATE".
3. Clear Palmstreet - Buy Plants Live app cache: Clearing cached data will force your app to retrieve the latest data directly from Palmstreet servers.
   1. On Android, goto Settings » Apps » Select "Palmstreet - Buy Plants Live" » click Storage » click "Clear Cache".
4. Check Palmstreet app permissions. If any of these permissions required to use your device's features are disenabled, Palmstreet might not work.
5. Uninstall and reinstall Palmstreet. If nothing else has worked, completely uninstall Palmstreet then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Palmstreet not working

2. Fix Palmstreet Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Palmstreet be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Palmstreet not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Palmstreet may not be able to connect to the Internet when running in the background.